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March 2024 by Don s
They checked the air pressure in my tires at time of service and now can not even get the valve stem covers off with Pliers had the same Valve stem covers for one and a half years and never ever had an issue taking them off to check the air tha6s how hard they tighten them down by hand.I called and asked for the manager and got one of the associate managers and explained to him the issue. He stated he would not do anything about it, then got the main store manager on the phone, and that's who I asked for in the first place. He said they would do nothing about it and would not provide their franchise owners name or their office phone number that he would not give it to me. So, I am left with no choice but to reach out to my attorney's and have them file and do what they do best unless they correct this issue before then. I could not and would not ever recommend anyone use this business based on my experience. Will update in 3 weeks
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March 2024 by Daniel Archilla
Very friendly and efficient. Tad pricey but beats getting your hands dirty!
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February 2024 by Graham Hayes
Quick oil change. Rapid in and out.
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February 2024 by The BeachStar Experience
Very nice place to get oil changed. They are nice, have a coordinated team to get the job done, check safety items as well as an oil change and accept online coupons. You stay in your car, so you won't be waiting hours to get back on the road.
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January 2024 by Melissa McIntyre
Was very rude when said I had a coupon , didnt check anything else or give me a receipt, pretty upset at bad customer service . They didnt know how to change a headlight either .
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December 2023 by Michael Foti
You damaged my car during the oil change and tried to say it was not your fault. Never going here again! The vehicle had been driven to Erie and back the previous day with no oil issue. The next day I drove it to your shop. There was no oil in my garage or in front of the bay I drove into the shop. They changed the oil and then told me there was a leak. I drove it out of the bay and parked it in your lot. It was leaking oil profusely. Instead of saying what they did they acted like it had already been damaged. The car is a fleet vehicle so I am letting them take care of it. But I will never use your service again. I will not contact you as I have wasted to my time due to this issue already.
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October 2023 by Kevin King
Battery was installed about two months ago.Was a slow leak of battery acid thay corroded the engine and almost ruined the entire vehicle per the tow driver.Repair will be terribly expensive and it's all due to an improperly installed battery from Valvoline.Please consider taking your car elsewhereServices: Battery
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October 2023 by Brandon Thickstun
Service was friendly and fast! I was in and out with my car in just about 10 minutes . Prices are comparable to other places, was able to download a $10 off coupon so saved some money. I would recommend to anyone, will be going back.
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October 2023 by Rusty Fr
Rob the manager did a nice job setting crew up to service my truck I was in and out in a timely manner. My concern is the treatment of the vehicles paint by the technician while’s preforming the service there oily uniforms leave oil marks and possibly scratches on the vehicle plus they use no rags or protection on the oil funnel or dip stick in engine compartment consequently there is oil left on engine etc. With the cost of vehicles today I think this is an easy fix that would enable a 5star rating
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October 2023 by David Harrington
Pulled in asked for a price on my Fiat 500 and they told me it took Euro oil and quoted me $150 ??. I’ve never paid over $40 to change the oil in this car. It doesn’t even use synthetic.
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August 2023 by Michael O'Connor
A little expensive, but very fast. Download the app and make sure you have a digital coupon to save a little.
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August 2023 by Dana Frank
They were fast, but the mechanic doing my oil change guilted me for having gone someplace else to do my last oil change.
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August 2023 by Kayla Osborne Powell
I worked with Kieth. He was polite, educated and efficient. I will def. Be returning to Valvoline. His customer service was great.
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June 2023 by JASON SARAMAK
Truly good team of mechanics. Everyone communicated with each other and worked as a team. The orchard Park New York location was truly professional
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June 2023 by Daniel Worral
Like this place a lot, real professional, quick, and clean. They do tend to run coupons so look online before you go, you'll probably find one.
