Watson's Chocolates is a regional favorite and a multi-generational family business known for its high-quality chocolate confections. It is especially famous for its Sponge Candy, which many consider the best, with a light, crunchy sponge inside delectable chocolate. The store offers a large variety of items, from classic assortments and caramels to custom gifts and wedding favors. While some find the products a little expensive, customers feel the quality is worth it, citing the use of the freshest ingredients. The service is frequently noted as very helpful and personal, with staff taking great care in preparing gifts. The shop provides a genuine, welcoming experience that feels like a real place instead of a heartless chain, making it a beloved staple.
Two of the nicest ladies in there took great care in making a gift box for me and even wrapped it free of charge gonna be a great gift
September 2025
I’ve lived in the Buffalo area my entire life and have always loved Watson’s chocolates, especially their sponge candy. I’ve tried sponge candy from other well known chocolate stores, just to see, and none of them compare to the light, crunchy sponge inside the delectable Watson’s chocolate
July 2025
Pricey but quality chocolate, staff both times I attended seemed bumbling, confused and distant/unfriendly.
