West Herr Toyota of Orchard Park is a beautiful, clean, and pristine dealership committed to providing the absolute best customer service. The sales team is professional, friendly, and creates a no-pressure environment, making the car purchasing experience smooth and fantastic. Customers report it as one of the best experiences in decades, with a great and excellent finance team that makes financing easy. The staff is consistently described as kind, patient, professional, attentive, and phenomenal. They are helpful, supportive, and dedicated, staying in constant touch throughout the process, from vehicle build updates to final delivery. This approach transforms a generally stressful decision into a confident and no-stress environment. The team is known for its great sense of humor and for going the extra mile, with thoughtful gestures that customers appreciate. Located in Orchard Park, NY, the dealership offers new, used, and certified pre-owned cars, trucks, hybrids, SUVs, and crossovers. They provide a convenient concierge service, bringing a vehicle directly to a customer's home or work. The overall experience is repeatedly called fabulous and fantastic, creating lifelong customers who are eternally grateful for the perfect process.
I was very pleased working with Cheri at Westherr Toyota. She listened to what I was looking for in a car. They had the model I was looking for within my budget. They helped with the entire process and I like my new car.
November 2025
Patrick was really great to work with. He helped me to find what I wanted and at the pace I wanted to go.
November 2025
I bought my first new vehicle from Fred F. and he made my first time buying experience really easy and very informative! I definitely recommend seeing Fred!
