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February 2024 by Alex
kevin j pawlowski rph is beyond rude. His customer service is atrocious. If you ask him politely how long your script will be he nastily responds “I’ll get to it when I get to it and if you don’t like that you can take your business elsewhere. Well until Kevin is no longer at your business, myself and my whole family and friends will. CVS please re evaluate your pharmacist.
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January 2024 by Brian Granoff
24/7 in a fairly small village deserves 5 stars
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January 2024 by Moosaysmycow
Can I do zero stars instead? No one came to the drive thru window at all. Why have it if the employees don’t use it. Trash
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January 2024 by Silvana Felippelli
CVS pharmacy is the worst of the worst. No one knows what they r doing!?!?? And these people r called pharmacists??? You need more help and better help! I have been picking up one script for the last 6-7 years the last 3 months I had to go to cvs in thornwood cause there fridge broke (in Ossining) then the last two times they couldn’t get my medication. I live in Ossining n have to drive to thorwood to pick up my scrip?? Once again this month!! The guy on the phone couldn’t even find my name!! Are you kidding me? This is unheard of. Hire people that know how to do their job please! Thanx
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December 2023 by Julissa Daboin
Terrible! Made an appointment online for vaccines, came from far away and upon arrival was told they do not have the vaccine. No alternative or help offered. This is a bigger problem than it appears. Shut the appointments down online if your are out of stock…COMMON SENSE. Corporate has also been informed.
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December 2023 by Marvin Fuentes
24 hours of service and immense variety of products
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November 2023 by Jacqueline Lau
I love this location. 100% Service.
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November 2023 by Barbara Wagner
Staff is always present and very helpful!
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October 2023 by Don Stuck
With the store you get what you get, no more cashiers, you find your item and use self check out, fine, but the pharmacy is horrible, it is terrible managed and the pharmacist sits down and acts like they are not aware of the lines, the slowness, the fact you have 4 for 5 people their, and only 1 person doing in store register and window, not to mention the window is closed most of the time.No words can describe how far down this store when even with cleanliness from the outside to the inside, really disappointed.Customer service at its all time low and really reflecting on your company.Few days now and nobody answers pharmacy phone, you go through 2 minutes of automated prompts, to get hung up on.Is their any management at this store at all, Who is being held accountable. Incredible.
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October 2023 by T ROGERS
The new fraud is using other people’s phone numbers to access store loyalty programs to steal store money or coupons on your accounts. At least with Target you can toggle your funds off in the app until you’re ready to use them. I’ve had a problem with my CVS account because of this from a stranger in a different state. May cancel my CVS Carepass now if they can’t figure out how to prevent this.
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October 2023 by Kevin Knudsen
Don't come here before 10am, or else you will get 0 customer service
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September 2023 by Katharine S
Really unorganized, waited an hour for a vaccine with an appointment. I appreciate it’s very busy but there is absolutely a better way to organize the work flow to serve the patients within a somewhat timely manner. Would not go back here for prescriptions or vaccines.
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September 2023 by P Dwyer
Aug 2023, I went into buy a bottle of Hydrogen Peroxide, their shelves are EMPTY. Then I wanted Mouthwash, and they only had a few bottles left on the shelf. I walk around the whole store and couldn’t believe my eyes that most of the shelves were empty and not fully stocked. Honestly, what is going on with this CVS store, are they closing it down. I ended up going to Stop and Shop, in the same location. They were fully stocked with what I needed, and their prices were great. They even had lots of items on sale in the Drug and Beauty isles. If I were you, don’t bother stopping in CVS, just drive in the back to STOP and SHOP, the whole store is clean, wide isles and FULLY STOCKED. Hopefully CVS Corporate Office is reading this review and you get a rep to see what is going on at this location.
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August 2023 by Keith Arluna
Pharmacy is horrific. They take days to get your prescription even if it is an emergency. The pharmacist is rude they hang up on you, they send out texts that say your prescription is ready then say it’s a corporate text it’s not their issue. Do not fill prescriptions here
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May 2023 by BRETT NOMBERG
Agree exactly with other post. If you say it is going to be ready in the morning, I don't want to come in after 5 pm and hear 30 minutes. Said that to 2 other people on line.