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March 2024 by Skd Coop
I was in the process of opening a CD and wanted the funds to sent to them at a later date. However when I checked the funds were to be withdrawn from my external bank immediately. I called and was told that the department handling this leaves at 4pm, 5 minutes earlier. Told to try to cancel on the app, but all though the option was available it did not work. It appears that no one works after 4 at this bank.I would recommend not using this bank, since their online system does not work properly and there is no one to help with any problems.
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March 2024 by Robert Smith
This is an excellent online bank easy access.Good rate right now for some extra cash.When rates are high this is my choice for a savings account.
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August 2023 by David Kryger
Smoothest transaction process and great rates..good investment of my money. Love the online access. TD was giving me 0.5%.
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July 2023 by Brent Jorgenson
Wish I wasn't required to use 2 factor authentication when logging in but worth the small hassle for such a great rate!
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May 2023 by ERICA Wells
Closed a bank account so I no longer had access and had to add another funding account. For that they make you fax check copies and paperwork that can take 2 weeks to access your funds again, unlike other institutions with technology that verify with deposits online pretty quick. I wouldn't trust them with a good sum of money, rate is good thats it...
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January 2023 by Al B
Once you get past the initial small deposit verification and the “checking only linking requirement it is easy to navigate your money. Have used them for years without issues. Current interest rate on saving is 3.5%
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December 2022 by Barbara von Senger
Used them for years. Very happy, great savings rates
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December 2022 by Christopher Hendricks
One star review is for not returning a call when I left my information. Also was turned down for an account because Dollar Savings doesn't allow money transfers from other savings accounts. Stupid rule. Anyhow found another bank with better customer service and same APY so I'm happy.
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February 2021 by C.D. M.
Banking with Dollar Savings Direct for more than 10 years and all has been without any difficulty. Interest rate is among the best for basic savings, and logon / site navigation and provided documents are simple. Tax information , transaction history, linking outside accounts for funds transfers in and out.Remember to allow a day or two for transfers to be verified available. Also, I have not had to call or contact for customer service, so I can not speak to that.
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December 2020 by R G
I was with Dollar Savings Direct, and My Savings Direct, and I never had a problem with neither. If you want to ask a live person a question, you can call them, and they are very nice and very helpful, I just wish their rate would go up because I would go back to them. The website is easy to navigate, I really liked doing business with them, but their interest rate is too low.
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February 2019 by Mike Cia
This savings account was good at 1.80% but other banks are paying 2% up to 2.25%. They make it extremely difficult to link accounts. They Denied my attempting to link an outside account to them. You're only allowed 2 checking accounts and if you want to change accounts it's a long drawn out BS process. Don't bank with these people, I just sold some property and have six other bank accounts to spread out my money to keep within the FDIC insured limits and this bank is the worst one to do business with.
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February 2019 by Pat F
So far, so good. I’ve only had the account for a little less than a month now, but am pleased to find such a high interest rate with no fees. There was no problem pulling the initial deposit from my checking account at a credit union, nor was there any trouble with a second transfer from the same outside account.
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February 2019 by DBradshaw25
Never had an issue with this bank. The rate was good for a time but then I found better rates so I moved most of my money. However, I would still recommend this bank.
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February 2019 by Steve
Simple & easy. Been using these guys for years without a problem. Money in, money out, 3 days max to transfer funds. Its a simple savings and I get my interest every month. All the other reviews just seem to be complainers. It's a SAVINGS account, not something you should be accessing and moving money around with constantly. Try and find another bank with these high interest rates and no fees.
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February 2019 by Andrea Barrett
I've had my account for many years. Pays a good rate. Never had a problem with electronic deposits or withdrawals and tax forms always available on time. The website may not look like much but it's easy to navigate and always works.
