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October 2023 by Thomas Grey
I recently moved to Ossining, I recited in The Bronx. I decided to give this carwash a try and for my surprise I was not only impressed but was so satisfied with the service provided. not only did I get more than the best bang for my buck but I even got a little extra I paid for the gold wash which didn't include washing my mats but they did it anyways!!! would 100% recommend this place!
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October 2023 by Tim D.
Understaffed, unprofessional.Confusing payment system They damaged my car and while discussing it with them the car behind me was also damaged.No one is able to communicate.It's just a terrible car wash.
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October 2023 by David Epstein
car needed a wash, all 4 rims were caked with brake dust. Selected the basic wash plus the "Tire Shine". Car got pretreated and washed with me staying inside the car throughout the wash. Didn't get out. Drove home and looking down at the tire rims. They were still dirty. Went back to show the wash results and the staff gave me such a hard time saying the rim cleaning is $7 extra in addition to the ~$3 "tire shine". Are you kidding me!! take a look after the first wash, then the second after they pretreated and finally after I did it myself. You decide is the wash worth $17.Oh one more thing, as I was leaving the attendant informed me that the extra service that I received would cost an additional $7 next time. Can you guess my response to him?Hope you folks read this before you go and not after.
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September 2023 by David E.
car needed a wash, all 4 rims were caked with brake dust. Selected the basic wash plus the "Tire Shine". Car got pretreated and washed with me staying inside the car throughout the wash. Didn't get out. Drove home and looking down at the tire rims. They were still dirty. Went back to show the wash results and the staff gave me such a hard time saying the rim cleaning is $7 extra in addition to the ~$3 "tire shine". Are you kidding me!! take a look after the first wash, then the second after they pretreated and finally after I did it myself. You decide is the wash worth $17.Oh one more thing, as I was leaving the attendant informed me that the extra service that I received would cost an additional $7 next time. Can you guess my response to him? Hope you folks read this before you go and not after.
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September 2023 by Mary L.
This car wash used to be good years ago. It is a waste of money now. I'm not even that picky of a person but they don't know how to wash cars here. My car was still dirty and you couldn't even tell they cleaned anything in the interior. Awful rip off.
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August 2023 by Joe R.
In short: **Do not go here**. I brought my car in for a basic exterior cleaning. It should have been a total of $14, but will now cost hundreds in repairs. Your car will be damaged and they'll deny any of it being their fault and will refuse to reimburse you for any damages caused by their machine, or *themselves*. I now have to contact my insurance and/or bring them to small claims court in hopes of seeing any reimbursement for the damages caused. Fortunately I have video and audio recordings of the entire situation, so hopefully this becomes an easy claim.Full story:While going through the wash my wife and I noticed the machine felt **extremely harsh** on the car. When out of the wash, three workers quickly went to our car, with two spending an inordinate amount of time wiping the driver and passenger side.The third went to the back of the car and within seconds we heard a lot of banging on the passenger side by the trunk.. We thought that was unusual. I tried to get out of the car to check, and one of the cleaners went back and started wiping my window. I told them to move as the banging continued and checked what was happening. One of the employees was frantically trying to re-seat my bumper on the side of the car by pulling, pushing and forcefully punching it, but he had it aligned completely wrong, so it wasn't setting in and was damaging the bumper even more.In an attempt to smooth things over he tried duct-taping it. I asked for the manager to come over. The name he gave was 'Berra' and he's the one with the unfiltered face in one of the pictures. I asked him to simply refund the $14 I spent here, to which he replied he had no access to the cash register, and I had to come back in a couple of days for the owner("Kevin") to arrive and refund me. This is a business that takes cash and card, and this guy told me he had no access to any cash to refund my purchase.Instead, he looked at the bumper, said it's 'just out of alignment' and that my bumper was 'already like that'(NOTE: This issue was on the rear passenger side and not once did he see that side before this happened), and him and one of the workers proceeded to **pull my bumper off it's hinges**, completely shattering the bumper casing that was screwed in and holding the rest bumper to the wheel well . They then started pounding the bumper back on before I told them to stop. The rear of the bumper was completely misaligned. I ended up out $14, now with a completely cracked bumper, duct-taped, and rattling in the wind, and likely a several hundred dollar repair bill.In this whole ordeal I didn't ask them to try and fix any part of my car after their machine popped my bumper. I simply asked them to reimburse me the $14 I spent and I'd go on with my day so I can resolve this myself. Instead they turned what could have been a small annoyance into an endless stream of lies and a several hundred dollar problem for my family. All while denying any responsibility and claiming that my bumper was already broken and falling off before the car wash.If you read this far, hopefully it's clear you should stay far away from this place.
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July 2023 by Rebecca Grabowski
I just got my car vacuumed and washed here for the first and last time they did a terrible job, the inside is still dusty, they didn't clean the inside of the windshield OR back window, and did a poor job on the rear windows as well. I really cannot even tell it was cleaned inside, besides the gross cleaner smell. You did not even clean my dashboard or rear view mirror.I usually go to the car wash on Washington Street in Peekskill. I just happened to be in Ossining today so I stopped here, I regret it.
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June 2023 by Alexey Dets
Last time I was at this place before COVID and they did a decent job back then. Now it is the most awful car wash ever! I've paid for their most expensive "diamond" service and the whole cleaning took about 30 seconds, car got out nearly as dirty as it got in. No waxing was done (that should have been included), vacuuming was the worst ever (see the photos), they didn't even dry the car properly after the wash and the wash itself was low quality - some pieces of paper were left stuck to the car, dirt was left on the windshield etc. STAY AWAY!!! PS. After complaint to the manager they cleaned the car again but unfortunately didn't do a much better job. Anyway, raising the rating from one to three stars for an effort to fix the things.
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June 2023 by Mary Silva
This used to be the best car wash around! Not anymore! For a full service, car used to be washed, vacuumed, windows cleaned inside as well as console & interior. Now for $20, you get an outside wash & vacuum, that’s it!! Will never return, I now have to go outside and finish what they never completed and also asked for! Stop blaming customers for your awful service!Service: Vacuuming
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May 2023 by Eileen Hoffman
I have been here twice. They DO NOT DRY the car. I had water spots both times ALL OVER the car, not just the windows. Very disappointing.UPDATE: I clearly am not learning my lesson but I returned yet again because it's convenient. They simply do not dry the car. I left and made a u turn to go back and asked them to dry certain areas AGAIN but I still have drip marks all over the car. On a positive note , the man who takes your money and the woman inside are both lovely
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May 2023 by Lina Sekkas
While I paid for a full service, the interior was not well vacuumed as there are still crumbs in cupholders. Also, my trunk was not vacuumed at all, it was full of pine needles and other debris and I could tell 5hat they didn't touch it. I was under the impression that the full service included vacuuming of trunk. Also, prices are not posted outside and it is hard to know what you are paying for. Not worth the high price they charge.
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May 2023 by Longabucco
VERY DISAPPOINTEDI ASKED AND PAID FOR A PLATINUM PACKAGE. It looked like they used a dry brush on the tires. Steering wheel was as dirty as when I brought it in. Not a scent of cleaning solution in the interior. Back window dirty. Car still dirty. I tried calling. No answer. Communication impossible. Never ever again. I’ll take my business elsewhere.
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April 2023 by Ekaterina Zanaeva
32$+tips on Wednesday for women 2$ off, usually for interior and exterior 34$. Was fast and quality. Love it! They customize based on what and how needs to be washed. Will come again. Saw for seniors discount too
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April 2023 by June
First and only time. Waiting in long, slow line to just get a basic wash and wax because it’s one line for people who want the interior vacuumed. I don’t think so. And when I came through the wash I didn’t realize they were forcing me to drive OVER A CURB on the way out to the street and I could hear it scraping on the bottom of my front bumper. I will never go back.Ordinarily I read reviews of a business but this time I did not. Big mistake. Now I see all the BAD reviews. Don’t go here. Stay away.
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April 2023 by Roger B.
This place is very expensive and they charge exorbitantly high prices. They used to have great prices and now gouge you on price while cutting corners on quality. Go elsewhere! Terrible quality cleaning and outrageous prices.
