Battery Stores in Oswego, NY

“I had an excellent experience at my local O’Reilly Auto Parts. My starter went out on my 2014 Toyota Camry XLE, so I picked up a replacement here and installed it over the weekend. Unfortunately, by Monday the car wouldn’t start again and I realized the part itself was defective.

I brought it back, and Sean and his team handled everything exactly how you’d hope. No attitude, no runaround—just solid customer service. They were understanding, efficient, and got me taken care of right away, which made a stressful situation a whole lot easier.

What really stood out to me is that I’m a mechanic myself, so I know how these situations can go. Defective parts happen, and it’s all about how the team behind the counter handles it. Sean and his crew were professional, respectful, and genuinely easy to deal with. You can tell they know what they’re doing and actually care about their customers.

It’s not often you come across a team that gets it like this anymore. Big respect to Sean and everyone there, ’ll definitely keep coming back and recommending this location to others.”