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April 2024 by Erin Sherwood
Very impressive
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March 2024 by ruthie wallace
Fabulous, helpful and kind in the pharmacy and the girls working in the store are GREAT too !!!
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January 2024 by Jon Douglas
Literally, the worst pharmacy you could ever have to deal with. Call for a refill a day in advance, and you'll likely still have to wait over an hour for them to fill it. They can be out of a drug and still tell you they're working on filling it, and you'll wait a half hour before they tell you they don't have it. Literally go anywhere else you can even if it's more expensive. The extra cost is worth not having to deal with this company
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January 2024 by Sean Georgi
It's really sad how your employees treat customers with defective returns 3 days after purchase I had a product fail I didn't have the packaging with me but had the receipt in hand and every excuse in the book was being used to not refund the money. Which they did after some argument Needless to say I will never shop at a Kinney drugs again!
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November 2023 by Kate Brown
Currently have been on “hold” for almost an hour now and all I want to know is when my prescriptions will be ready. Not to mention every single time I am there the pharmacy employees are so RUDE that I’d rather wait over 40+ minutes in the drive thru with my husband with me so when they try to talk to him that way he dishes it back. If you hate your job just stay home and be miserable there. And I don’t want to hear “oh they’re busy” because they’re not!!! They’re always standing around chatting with each other and I’ve seen it enough times while waiting for service in there to know this. Mine as well just shut this place down since nobody is any help here and is just incredibly rude! I’d give a ZERO stars if I could. BE BETTER. ITS 2023.
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November 2023 by Google user
Currently have been on “hold” for almost an hour now and all I want to know is when my prescriptions will be ready. Not to mention every single time I am there the pharmacy employees are so RUDE that I’d rather wait over 40+ minutes in the drive thru with my husband with me so when they try to talk to him that way he dishes it back. If you hate your job just stay home and be miserable there. And I don’t want to hear “oh they’re busy” because they’re not!!! They’re always standing around chatting with each other and I’ve seen it enough times while waiting for service in there to know this. Mine as well just shut this place down since nobody is any help here and is just incredibly rude! I’d give a ZERO stars if I could. BE BETTER. ITS 2023.
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September 2023 by Jessie Burgess
TERRIBLE staff and absolutely never will bring my prescriptions here again. Told me they have to order the refill, takes a week, then call to get them. Nope, wasn't ordered. Wait a week, nope, wasn't ordered. Close down this useless store and keep it a parking lot, way more people would be happy!!!
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June 2023 by T Jones
From Indiana, had to have emesurgery surgery here in Syracuse and they called my script in to this place. Terrible front desk service. 6/7/2023, 8:22am. Girl on phone who answered was rude af. I mean rude. Wouldn't even let me finish my question before she straight cut me off and informed me pharmacy didn't open til 9, then hung straight up on me. Girl, you ain't cut out for this gig. Go, not be a people person, somewhere else in the back where no one deals with you waaay less...preferably at all. I'd give a zero if I could.
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March 2023 by Hailey Peters
If I could give this pharmacy a zero I would. So unprofessional, I’ve gotten an attitude each time I have pulled up to that window. As well as each time I pull up to the window I hear “sorry your prescription order is not in yet”. After waiting in the line for 40+ minutes. As if I can just take my pills whenever I please. When I put an order in and I’m told it will be ready by this date I expect it to be. So, I ask okay what am I supposed to do with out my medication? “not our problem” well I’m sorry but it most definitely is. I Switched my pharmacy immediately!
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February 2023 by April
This is the worst pharmacy I've been to. When you go to fill a prescription they usually say they haven't had time to fill it to come back. So I try to call ahead of time so they will have it ready and am always on hold. Get it together!!!! People are sick and need medicine.
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February 2023 by Shantel Hogeboom
After calling the pharmacy for over an the phone still being busy I've decided to switch pharmacy is because my husband needs his inhaler and I can never even get through
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December 2022 by Ryan Gaycup
Every time that I walk into Kinney Drugs, I am greeted by an enthusiastic, hardworking and committed staff. The front end associates always provide the upmost help in any circumstance. The boys up front in particular, really go above and beyond in caring and assisting my elderly mother with her shopping. There are two in particular who always offer to lend a helping hand and bring her groceries to her car for her. The blonde gentleman named Chris is extremely helpful. I wouldn’t go anywhere else to shop.
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November 2022 by A B
The staff is very ignorant and does not listen at all or understand how scripts even work. I’ve had my medication filled through them half my life and always have an issue of some kind. I used to have to three way call with my insurance just to get my medication because of a man who used to work in the pharmacy that definitely just had something against me. There was never an actual reason he couldn’t give me my medication. You will never be able to call through either.
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October 2022 by Lydia Ferrari
this is the worst pharmacy ive ever been to and gotten scripts from i have never not had a problem when picking up medication
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July 2022 by Shannon Gerard- Vivlamore
A certain short dark skinned employee female is extremely rude and snotty to the customers acting as if she shouldnt be even some what helpful or kind to the customers. Ive heard 4 different people complain about her now.
