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April 2024 by Donna Bradway
Lisa was such a big help for us. Her explanations & knowledge was understandable & to-the-point. She did not push us to buy higher or lower. She listened to our requests and followed through. We were extremely happy with everthing. Thank you. Donna B.I gave a 4 star only because we haven't had delivery yet.
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April 2024 by Phyllis Lagowski
Jarri was so helpful. We did not know how to start but she showed us everything we were interested in. She showed us how the mattresses were constructed and explained the manyoptions that are available. She was friendly and knowledgeable and made our shopping pleasant.We enjoyed the experience and of course we bought our mattress there.
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March 2024 by Chooch Oley
Jarri S. was extremely helpful and very polite. I enjoyed talking to her and that say’s a lot for me, because there’s a bunch of people here in Oswego NY that I can’t stand !
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February 2024 by ruthie wallace
FABULOUS place !! Jarri, the lady who helped us was fantastic. !!! Patient, very knowledgeable and kind while we laid on probably 2 dozen different beds !! We found the perfect bed with perfect financing options !!! If ur looking for a bed, this is the place to go, right in front of price chopper.. not to be confused with other places nearby.
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February 2024 by Ghhh Ghh
The lady worked so well with us and got us into the bed my grandson was wanting.
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February 2024 by Kasey Carvey
So glad I stopped in today! They had exactly what I was looking for and at a very reasonable price. The associate Lisa was extremely helpful and very professional! Told her what I needed and I got just that without them selling me the whole store! I would recommend Metro Mattress to anyone looking for quality products and great professional service! Thanks Metro Mattress and Thank you Lisa for the outstanding service!
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December 2023 by Jeanne Burgess
The Metro assistant ,Lisa was very helpful and informative. I highly encourage this company for a mattress. The delivery guys were awesome and set up was fast and efficient. Everyone we encountered treated us very kind , I would definitely do business with them again.
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November 2023 by Edward Tulik
The sales associate was very knowledgeable and helpful. She took care of my immediate purchase and ordered the item she didn't have in stock. She was very nice and helpful.
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September 2023 by Melinda Vivlemore
My husband Sam and I enjoyed shopping at Metro Mattress this morning. The sales person( Jarri) was not only knowledgeable but also patient. She showed us several options in the style of mattress we were looking for, and explained all the attributes of each. Then she allowed us time to try them on our own with no pressure or other foolishness you quite often encounter when dealing with retail sales. We picked out the bed that we both love then, Jarri walked us through the purchasing process and was again very knowledgeable and patient I would not hesitate to recommend Metro Mattress and Jarri to anyone looking for a new bed.
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September 2023 by Linda S.
I want to send a shout out to Jarri for her wonderful customer service today at metro mattress in Oswego New York. I was looking for an adjustable bed frame and a mattress to go on it and she was able to quickly and knowledgeably figure out what I needed. She negotiated and was attuned to my needs as I am handicapped. I would recommend anyone to go to metric mattress and asked for Jarri.
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August 2023 by Carole Heck
Great service! Lisa is a great sales associate! She was patient explaining the differences between the mattresses, payment plans, and delivery. When we had questions about the product after delivery, she was quick to respond and answered all of our questions. Thank you!
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August 2023 by Jennifer Blake
Jarri the customer service rep was very knowledgeable about the products, and she was able to make suggestions based of what we were asking. She was very helpful answering questions that came up. She was very patient. She was not pushy at all. If you all need a new bed and/or matress, check them out, and ask for Jarri. My experience, personally I am very pleased with the experience and whole process. I would use them again and I recommend them.
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August 2023 by vampblckheartofdeath
I had a really great experience with this store. I had to hang out in store for quite a while while my boyfriend got the money and I was never made to feel unwelcome. Gari, I hope I spelled that right, was wonderful with me and with other customers she saw while I was there. She got us set up with testing out the specific mattress I was interested in, and helped us with everything along the way.
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August 2023 by Joel G
Jarri helped us find the perfect bed for our needs and budget. She was beyond knowledgeable about every little thing. She was also super patient and funny. Jarri made the whole process simple, quick and pressure free. If you're looking for a new mattress jarri is your lady!!
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August 2023 by Ellen
After dealing with extensive flooding then a waterbed failure I was dreading shopping for a bed.Metro Mattress in Oswego was the first stop, and I must say Jarri was the best salesperson to deal with. She listened to my requirements and concerns, asked (and answered) pertinent questions and helped find exactly what I was looking for.In under 48 hours I have a new bed delivered, set up and had a wonderful first night’s sleep!Thank you Metro Mattress Oswego and especially Jarri Schute! Great service, great sleep!! Mission accomplished!