-
January 2024 by Zombie Dad
Found what I was looking for with ease and the cashier was very nice.
-
January 2024 by alissa miller
Only place to get live insects in the area I believe.
-
November 2023 by Cynthia “Cinder” M
I love that I can use the app to place a store pickup order. Jessica is wonderful to our pups when we bring them for grooming.
-
November 2023 by Kattie Bisig
They were fantastic here, took me in as a walk-in, and treated my dog with respect. He got a nail grind done
-
September 2023 by Virginia Stuhler
this PetSmart is smaller than others I've shopped at. not as great of a selection because of that. staff was pleasant and once i asked for help they were attentive. online "in your store" selections did not match store stock. all in all I love PetSmart. wish this one was bigger
-
September 2023 by Brent DuPre
Hi this is Brent I just wanted to let all of my dogs know that I switched last minute over to dewitt salon so if you're still looking for me please just call the dewitt store and I'd love to see all my regulars again. Or even look me up on Facebook.
-
September 2023 by Lu Aldrich
I don't know our groomers name but she has red hair and doorbell tattoos. We were her first appointment after lunch. She had a bad attitude from the beginning and I was hesitant but my baby desperately needed a cut. She told me 30-45 min and I like to get my dog right away because she will potty at the end of a groom, so we went to Lowe's then waited in the parking lot. And we waited. She groomed another dog. Hit her vape. And we waited. Finally after an hour my husband went in and she yelled at him! Hubby kept his cool and simply asked how much longer, she said 30-45 minutes. We went to Walmart and came back and waited. After 45 minutes I went in and spoke to the manager. I asked the manager to wait until she finished grooming my dog to address the issues but she went in right away anyway. She came back and said I could take my dog before she was finished and not pay or I could wait. The manager checked me out and then explained that for a fee the groomer would have done my dog from start to finish in the 30-45 minute range. Unbelievable. I waited another 10 minutes or so and my dog was done except for the nails. I just whatevered at this point and walked my dog out. She peed on the rug on the way out and I couldn't have said it better myself. I will never go there again.
-
August 2023 by lisa barber
It was my first time at this location. I was pleased with the associates that helped me also giving me some helpful advice for my furbaby Samantha. Thank you for that help.
-
August 2023 by Stephen Swahn
Not a bad petsmart, always clean, I'm fairly happy with the fish selection, employees are always great.
-
July 2023 by Lorraine Pafumi
Stopped going quite some time ago because I wasn't happy with the last 2 grooming, but I decided to try again and today was great. Brent did a great job & Rosie looks great & smells great. As long as Brent is there I will return.
-
July 2023 by B B
Very helpful staff and lots of good products. Oswego is lucky to have such a good pet store.
-
June 2023 by Allison G.
I can not rec the business for grooming ,as I took my elderly golden doodle ( 2,5 )years ago )who was very tall and light but needed a good brush out- They charged a lot as I watched them drag a furminator down his back a few times. ( much like I had attempted already) and gave him back "ALL DONE! "They said--I was thinking wow never trying this again! As for store - of course the products are amazing- not reviewing that part.
-
May 2023 by Pat Simpson
The staff were very friendly and helpful with everything I had to do. They helped me fit my lab in a new harness. The employees were beyond helpful and made sure all my needs were met during our visit.This location was very clean well organized and stocked. Their prices were also reasonable.
-
May 2023 by ray miller
Very kool little store. Has everything you need in a Pet Smart. Staff are very friendly and courteous. The store had some small pets and lots of fish. We treated our little dogs to toys and treats. They have a grooming salon visible from the outside. You have to stop here when in town.
-
May 2023 by Colleen Groff
If I could give no stars or half a star that would be best. Brought our shephard in for the first time & they wouldn't continue due to her Hotspots on her back paws & told us to bring her to a private salon said "the soap could irritate" . Brought her to the vet & told them what they said & they were very unhappy with their answers . Soapy water is never a bad thing and could have still groomed & cut her nails. I will never go to that store for anything .
