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March 2024 by Linda Howell
Steaks were undercooked twice and sent back. But the manager tried to convince otherwise, insisting they weren’t. Like I was blind. What ever happened to “the customer always being right“? Medium well steak should not have blood pooling under it?. By the time I finally got it, I was full from eating everything else that was ordered, and took it home. Noisy atmosphere. Service and food were mediocre. Seems good waitstaff has become obsolete.
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March 2024 by lisa strain
Service was good. I had the chicken critter salad. The salad had brown lettuce and the chicken was cold. I told the waiter the front door staff, they said they would let someone know! That should be checked before it leaves the kitchen. Won’t go back! If your order salad check it before you eat it!
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March 2024 by Sabrina Lynn
The server went out of her way to make my kid's birthday specialKid-friendliness: Very accommodating
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March 2024 by Janie Brooks
A nice woman brought us our food at pick-up. We ordered extra buns, just to find 8 butter dish sized rolls. I wouldn't mind normally, but we had paid more, and due to pregnancy cravings I was excited to get more. So I was truly disappointed to see such tiny buns for $6 more when it would've been free inside.
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March 2024 by Leeann Bieganowski
This was my first time at a Texas roadhouse. The staff was awesome. They gave us sample sides to try(didn't ask they just did it). The first side was mashed potatoes they were great. The second side was corn. We all have had corn it was corn. Third was green beans they had bacon in it, and it was surprisingly good. And fourth was the chili it was perfect consistency not to thick or thin and was good.They brought us peanuts with a free appetizer coupon for our next visit. The waiter was awesome he kept checking to see how we were doing and how the food was. The food was great. We got the fried pickles for the appetizer. They were perfect. I had the BBQ burger(it was huge. I ate half) I also had the loaded mashed potatoes that were perfect. My bf had the country fried chicken, loaded mashed potatoes, and green beans. He said it was great. We went kinda early so it was super busy yet. Oh and let's not forget the rolls and butter the were probably the best I have ever had.
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March 2024 by Stephanie Connolly
This place is absolutely amazing! My first time ever eating at a Texas Roadhouse and I am very pleased. The customer service is fanonimal, their food is outstanding, and it was very comfortable. I recommend 10 out of 10
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March 2024 by Ken M.
What a great steak ! Our waitress was very friendly and knowledgeable and took good care of us. The restaurant is well decorated we sat in the Willy Nelson corner. We will be going back soon.
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March 2024 by Heather Proulx
ribeye steak was cooked perfectly and had great flavor ...the mashed potatoes on the other hand were so liquidy they looked like they had been through the blender the gravy was thicker than the Potatoes...the mac n cheese looked like a premade or boxed mac and cheese..and the most annoying thing to me is the place is so loud with blairing music and constant noise that i could not even have conversation with my daughter who i had taken to dinner with me...our visit turned into a very expensive meal with no environment for conversation..mprobably will not return
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March 2024 by Rick Blake
Was definitely way overcharged for my dinner's but didn't realize it until Tues.
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March 2024 by Randy Hibbert
Josh at Oswego is the best. He made our afternoon out very enjoyable. He did all he could to make our anniversary a special time. Thank
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March 2024 by Ron Castaldo
We found the management person Becky wonderful as well as the waitresses Bella, Katy and the table cleaner Daymon absolutely wonderful.Favorite place to eat.in Oswego.
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March 2024 by Aaron Reynolds
Service was great and timely, food came out on a good timeline. The filet was delicious as was the bone-in ribeye. Though, I could tell that the ribeye had been brined to make it more tender; something I'd expect more from an applebee's than a steakhouse.
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February 2024 by Shauna R.
Service was great. The server was kind, patient and friendly. Kept checking on us. Place was clean. The food was great except my steak was medium rare compared to well done. I quit asking for any restaurants to fix it because they slap what I have back on it and burn it every time. So I just eat it. I'm a cook, know what I'm doing and you don't do that with meat that is already cooked some. Either the cooks are too lazy to cook the meat thoroughly or they don't know what they're doing. Speaking in general terms and not just from this place. It's everywhere. I would recommend this place as the rest of the food was fine.
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February 2024 by Shelia Warner
So we finally stopped in. And oh my goodness! Our food was a thousand times better than the other Texas Roadhouses. And our server (I forgot his name, had tattoos, and a white necklace on, we were seated in the area behind the hostess station) was awesome. He had such a great personality and was funny. You could tell all the employees there had a great working relationship, and that they were all one team and helped each other out a lot.
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February 2024 by Janie Public
I've not had any issues previously. Went for my birthday. I ordered a steak medium. It was completely well done. When I questioned it the manager brought a card to show me how it was a bit over done. She attempted to justify the overcooked food. I declined to eat it and was reluctantly offered another one. After another 30 minutes, my steak still had not arrived. The manager finally came and checked on me, and we just asked for the check. They then stated they would rush my steak (which took another 15 minutes). We were going to order another round of drinks, and dessert.... oh well.
