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January 2024 by Taylor Arnold
I have been going to Otego tire for years. Highly recommend!
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January 2024 by Chuck U. Farley
It’s an alright place to get new brakes put on or an oil change. After 5 years of going to this place, I brought in a new ford escape that needed an inspection. I guess everyone has an off day, but they told me they couldn’t hook the car up to the machine. They tried twice. They told me I should take it to Ford, right after I pay them for the inspection. I was told in no uncertain terms that it was not their problem and that they get paid wether my car passes inspection or not, and since they couldn’t hook it up properly, I still had to pay.When I got to Ford, they couldn’t understand what happened. They never had any problems doing my inspection. I’ve never been back to this place since. My $20 (or whatever an inspection costs) was more important than my business. I’ll never forget the look on the woman’s face when I asked if she was serious that I still had to pay when they couldn’t inspect my vehicle. I would not recommend this place for anything.Now I take all my business to Monser Brothers in Oneonta.
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January 2024 by Donna Johnson
Great garage, friendly staff always fits you in their schedule.?
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January 2024 by Damien Burch
Always knowledgeable. I know my vehicle is in good hands.
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December 2023 by Carly Barry
I had my car fluid filmed, and I am very happy with the result. This is the first time Otego Tire and Auto has serviced my car, they were very nice, answered all of my questions, the price point is reasonable. I am happy with my service and would recommend them!
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November 2023 by Chris Deemer
They always take care of me!
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November 2023 by LuAnn Zipp
I wouldn't go anywhere else ro fix my car. Highly recommend them
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November 2023 by Betsy Woodard
Always a pleasure and professional service.Staff and service is fanstastic!
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November 2023 by Randy Murwin
Extremely helpful,exelaint service,five stars isn't enough
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November 2023 by Wayne Strickland
Great work and great turn around time.
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July 2023 by WALYM Organisation
We bought a car from a guy who recommended Otego Tires to fix some issues (noises under the car). I took the car to them, and told them about the noises. After their evaluation of the car, they told me what was wrong. I told them to fix them all. After paying about $1,200, I still hear the noises, and noticed that the car was pulling to the right. I called them to let them about the issues. I also told them that I don’t see new bolts that I have been charged for. So, when I took the car back to them, both the owner and I drove it and he heard the noises. He drove it into the garage, lifted up where I told him about the bolts as well. He told this, “We had to re-use the old bolts because the new ones didn’t fit. We will just reimburse you that money.” I went to pick up the car and I greatly regretted of taking the car back to them. Simply because not only was I treated as an annoyance, but also the owner told that he doesn’t ever want to see me at his shop as a customer. Why? Because he showed me new bolts that they putting. The question is, if he knew that, why didn’t he tell me when we both were looking at the car when he put it up and say, ‘Oh hey look! Here are the new bolts.’Sometime, it’s actually easy to see it: when people are so quickly defensively and inconsiderate toward the costumer, it already SAYS A LOT ABOUT THEM. Don’t take my word for it. Read other reviews that are here not just the “nice”one, but read the real ones as well.
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July 2023 by Gregory Fowler
Great place. They treat their customers like family. Trust them 100% with all my auto needs.
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June 2023 by Ross
They replaced the water pump, transmission lines, and serpentine belt on my truck today. The price was more than fair, the turnaround was less than a day, and they're professional all around. Otego Tire and Auto is the only place in the area I'll take my cars to. I can't recommend them highly enough. Even living in Oneonta, the short 10 minute drive is more than worth it.
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April 2023 by David Boll
Great people, great service. Thank you for being of your word.
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November 2022 by Erica
Great customer service! Very fast!!
