Otisville True Value Hardware is a well-regarded local hardware store that provides excellent customer service and a wide selection of products. The staff is consistently helpful, knowledgeable, and courteous, assisting customers with their DIY projects and providing suggestions. The store is known for its prompt service, timely delivery, and fair prices. Customers appreciate the owners' deep understanding of the business and commitment to supporting the local community, as evidenced by their donations to community events. Whether customers need specific materials cut to size or are searching for a particular item, Otisville True Value Hardware strives to meet their needs and has gained a loyal customer base as a result.
Jackson, the young man who helped me find what I needed, was a nice young man with a great personality who knew the store and handed me what I asked for within seconds. He is a keeper and definitely management material/
June 2026
The owner, James Ortiz, was very informative and helpful. The K-Kids of Otisville Elementary are completing a service project at the school and he generously donated materials to help them. We appreciate his kindness and support!!
October 2023
It's a wonderful store, a very nice climate. And the customer service is spot on.
