-
October 2025 by Bill Dorow
The customer service person gave me incorrect info. They need to know what is there. She gave me DD 2132. NON EXISTENT. I found out later that it was d21 and d32. Not fun calling and calling about that
-
October 2025 by Robert Seay
Great place Mike at Riverside is easy to work with. Doors are always locked for the internal weather controlled.
-
October 2025 by Lana Morse
Very prompt and polite.
-
August 2025 by Maryssa Dunham
So helpful from reserving storage space to moving into storage. Quick and speedy response every time. Staff very professional and friendly. Storages clean and well kept. Also gated and secure grounds. Eric has helped me along the whole process. Wish I knew the woman who also helped me. Great staff. Thank you guys for your help.
-
August 2025 by bubbydos111
The ease of making arrangements and getting the storage space needed was a really nice surprise. The customer service was professional and helpful.
-
July 2025 by Cristen Courtemanche
From start to finish the experience was phenomenal! The customer service team is outstanding! You're immediately greeted with kindness and genunity!
-
June 2025 by Tyy Connolly
Tracy is absolutely the best, I was struggling with some pretty horrific family stuff and she was a light to my dark day and I just can’t express how well of an employee she is!!
TRACY YOUR AMAZING ME AND MARTTY THE MOOSE APPRECIATE YOU’!!!
-
May 2025 by Jenny Ellis
Great location and price is decent
-
May 2025 by Melissa Bastion
The property manager was very helpful in getting me the best deal and helping moving stuff in immediately.
-
May 2025 by Eric Korneffel
I needed a storage unit for my daughter in college. After my daughter ordered a unit that was way to large, the representative in the call center helped me cancel the order and find a appropriately sized unit near her school. She stayed on the phone with me and walked me through the lease, step by step. She then connected me with the department that was able send me the refund for the unit that was to large..and they were just as helpful. We will definitely be using them in the future
-
May 2025 by Elizabeth Kaplan
Tracy, who works in the office of SROA, was one of the best customer service people I've ever worked with. She helped so much setting up the storage unit for my daughter even though I am in one state and my daughter is in another. She worked with me so the move in. process would be seamless. She's personable, articulate and well-informed.
-
April 2025 by Valerie Fenton
I have rented from this place before and now renting again as a tree fell on the house I was living in...they are great ppl and I appreciate what they do..
-
March 2025 by Alyssa Marie
First time using a storage unit & I was nervous, but I’m very impressed. Love how easy going & professional the property owners are!! Any questions I’ve ever had, they’re quick & friendly to answer!
-
May 2024 by Michelle Fuller
When first started renting out a unit my code wouldn't work and I called to try and make a payment and they said it was already sold to someone no told me it was even being auction and I lost my mother inlaw ashes and all my photos of my mom and dad that is no longer alive and all my kids stuff they should of called I was in the hospital and couldn't go work for 5 months and I told someone that and wanted start making payments and they auction it off nit telling me at all I can't get back all the stuff I lost that my mom and dad got me and the kids and my photos I'm so depressed about it all
-
April 2024 by Costa Sakellariou
Very Helpful and organized!
