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October 2024 by Jeffrey Poulin
Higher prices and repeated issues with my order finally forced me to cancel what I planned and get it elsewhere. The lack of follow-through was just too frustrating.
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May 2024 by Craig Stevens
Excellent service cut up a 4x4 for my use. Must have a billion items for your needs
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March 2024 by LMT JR
Always great to have somebody local with the stuff you need
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March 2024 by Jim Stafford
Employees very.helpful and friendly
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January 2024 by BUBANNER
Fantastic store
Fantastic people
Fantastic products
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December 2023 by Mary Ann
My first time in this store. Very helpful staff. Store has many items from paint to lumber. Plumbing... I will go back again
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October 2023 by John Wild
Always personal service, great folks to deal with. Prices are competitive
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October 2023 by Karl Krauss
Customer service is mediocre. They're not rude or anything but everytime I go in there everyone is huddled around ignoring customers. Never once asked if I needed help but once interrupted they will try to help but I was given bad information that has entirely screwed me over on a project. I called earlier in the week to ask about delivery, was told they typically can do next day. Went in two days before project day, but got confused about something so went back to warehouse to look at what I needed (best customer service was back there) and by the time I was done it was almost closing time. I specifically asked the girls up front if I came in on Thursday if I would still be able to get my delivery on Friday. They said yes so I went back the next day, got everything ready to order only to be told Monday at the earliest. Extremely frustrating.
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September 2023 by Matt Hatch
ShoP local everyone says. Not here. All the workers watch me wander aimlessly. Think one would ask if I needed help? No. Too busy huddled up talking while one girl runs check out. Ill go back to Lowes. This is why I dont shop local, and based on the zero customers in your store I can see why. Customer service is still important.
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August 2023 by Drake Gonzalez
Love this place, it's got what you need and they will help you.
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August 2023 by Rhonda Pitcher
People are always willing to help you
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Home town home improvement store. Always something new to check out! Great staff!
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June 2023 by Amber Davidson
Everything I needed they had!
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February 2023 by M Jones
Very frustrating to do business with, I’ve tried hard to do business over the years with local and not big box but the company really just doesn’t care from the top down. I’ve got great service from people on the face to face level at vestal but I don’t believe this company as a whole, ever evolved as they got bigger.
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February 2023 by Stephen Donnelly
I have never been so mistreated by an organization in my life, they overcharged my company, lied about it and have a management team that has no idea what they are doing. Avoid.
