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December 2023 by Sara F. Pagano
Excellent customer service, superb finds for all your high end vintage for gently used clothing and accessories.
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August 2023 by SC N.
Due to recent terrible experience, giving 1-star. Due to no fault of my own but an inaccurate description, I received a pair of boots that were described as a women's size 6.5. It's men's and about 2" too big. If these were even one size too large, I could have used.. Requested a refund plus shipping fee. Instead received this unacceptable message......... 'while all items are final sale you can send them back if you want as they were only two dollars but it would cost you more to send them back to keep them as shipping would be more than the $2 you paid as shipping is non refundable. We can make an exception as they were two dollars but as noted, but shipping them back would cost you more just FYI.' Basically, messaged me to go screw myself since it would cost more to ship the item back. If Luxe Swap wants the item back, they should send a prepaid shipping label. This is no way to do business and keep repeat customers.
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May 2023 by Edgar Flores
Great service, great selection. Easy to sell with.
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April 2022 by Kevin S.
Got what I wanted and I had been looking a long time for it. Matt is great and I thank him for his help. Hard to find quality vintage is - well, hard to find!
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November 2021 by Samantha Larkin
Sincerely THE BEST store for luxury. It blows my mind! All the top designer labels and very fair pricing whether buying or selling.Whenever I make a visit, there is always a treasure (usually more than one ?) I find to take home not only for myself, but my husband too!They have the best customer service and more than once have even picked up from my home. If that’s not service, I don’t know what is! I like supporting local businesses that give back to the community, and Luxe Swap is always supportive to OB. They have my business and support!
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September 2021 by Dan G.
I found them to be not transparent and impossible to communicate with. Phoned numerous times and finally got someone. He couldn't answer my question but suggested I try email. I had twice. e told me I was using the wrong email. I used the one on their website, stationary and on their phone message. He gave me a different address and still haven't gotten a call back. Makes me question their honesty!
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May 2021 by Top Reviewer
The wife enjoys going to consignment shops once in awhile. I would say that if you are into high-end clothing, this place is worth a visit. The store itself is pretty small
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February 2021 by Melani Zaharis
Amazing knowledge of merchandise. All authenticated merchandise. Love luxe swap!!
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February 2021 by Christine Governale
BEST shopping in town for HIGH END/TOP TIER LUXURY pieces! As a current employee for several years I can attest that we buy, sell and consign world wide! Prices are reasonable and service is impeccable! Be sure to check out our beautiful boutique! This is definitely the place to be if you are in the market for luxury goods (men’s or woman’s), you will not be disappointed!
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February 2021 by MaryLisa Noyes
I was fortunate enough to buy a fabulous Chanel wallet here and only a few months later found a wonderful vintage Chanel bag! The staff couldn’t be nicer and the owners are so knowledgeable about authenticity. I am sure to continue watching for more great finds in the store and on line! Thank you for all your help!
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February 2021 by Jamie O'Connor
This is, by far, my favorite place to shop on the north shore. The store is impeccable. The product is amazing! The Luxe Swap team makes you feel like your visiting friends. This store is truly a gem and a must visit when in the area! Love, love, love!
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February 2021 by Brigitte Gold
Sincerely THE BEST store for luxury. It blows my mind! All the top designer labels and very fair pricing whether buying or selling.Whenever I make a visit, there is always a treasure (usually more than one
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February 2021 by Tat Ray
Best store for reasonable prices on luxury goods!! The staff are exceptional and always very helpful! I would definitely recommend them to others! So glad I found this gem. Will definitely be back!!
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February 2021 by Julie Moss Silver
love luxeswap. get great pieces there and they always have such a wide variety. Everyone always so nice.
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February 2021 by Derek Shields
Hands down the best place to consign and to shop. The staff is absolutely top notch and extremely knowledgeable.
