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February 2024 by Sangita Ramnauth
One of the best Chase branches in Queens, came with my sister to open an account without an appointment andBranch manager Someena Seunarine was very helpful she introduced usPrivate Client Banker Latoya V. Bryan who did an excellent job explaining everything.
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February 2024 by Marco Dominguez
For the area of automatic machines it is perfect, all operational and are always unoccupied to do your tractions.For the ATM area there is always availability and they are quick to serve the public BUT for the service area there is never space and everything is by appointment, even if they are doing nothing.There is always street parking.
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January 2024 by shahin ahmed
Very bad customer service. Especially Latoya Bryan-Beckford is worst
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January 2024 by Jay
Good service
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October 2023 by Carlos Rodriguez
Few times I've came, and ATM machines had issues. Seems like the manager doesn't really care to report ATM issues. Another issue. I'm having with this branch. It's not being able to conveniently access the ATM after 8 PM. Seems like the card reader just is disabled. Afterwards. During this time, no one can enter conveniently to use the ATMs. I also like to add how the bankers at this branch Are not the most friendly There's just been few times where I'm not even greeted at the door. Let alone be in told to have a great day on the way out. Another issue is not being able to conveniently talk to a banker. There's always the need for an appointment made even so if they look like they have nothing to do at the time.
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July 2023 by Alexander Morales
ATM machine don’t work during the day, ATM machine close during the night, really bad service
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April 2023 by imran hossain
They asked for the appointment for me,but nobody have any appointments,I’m very disappointed for this service
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March 2023 by R “Fogster” Fog
Felt like a ghetto branch. The security guard was acting like a fool with the customer service staff. There were 3-4 people in that area and only 1 teller working. I was there 1:18 pm when I checked my watch on 3-24-23 if anyone wants to verify from corporate.
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February 2023 by Harry B
Very Very rude & Disrespectful & also very raciest.
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August 2022 by Promote Plus
Good services
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July 2022 by Arafatar Rahman
Best service ever
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October 2020 by Sebastian NietoBlanco97
PICK UP THE PHONE !!!
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September 2020 by Valerie Janowski
I entered the branch at 12:30PM. I waited until 1:30PM. At which point the consultant went to lunch after seeing I was there waiting for over an hour. I was next to be seen when I came in at 12:30PM. At 1:45PM I was told someone would be right with me. At 2PM I go to the teller and ask to please use the restroom since I have been here for awhile. The teller informs me due to COVID they are unable to comply. I go home and come back at 2:30PM. The consultant helps someone else. The teller informed the consultant I have been here for hours. She takes less than 5 minutes to help me and informs me to make an appointment next time. They are rude and unhelpful at this branch.
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July 2020 by Steven Rich
Leeia Gittens is the name of my personal banker. Very professional ,A pleasure to do business with her. Her and her supervisor was very nice . They have beautiful souls ???
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July 2020 by Rajveer singh
Very rude banker lady. Didn’t even greet. No smile,no hi hello and just showing attitude.
