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June 2023 by Google user
I recently had the pleasure of visiting an Echairs that left a lasting impression. From the moment I entered, I was greeted warmly by the attentive and knowledgeable staff. Their customer service was exceptional, as they took the time to understand my needs and preferences. The store boasted an extensive selection of chairs, catering to a wide range of styles and purposes. Whether I was looking for a sleek office chair or a cozy armchair, I found exactly what I needed. The quality of the chairs was outstanding, with each piece displaying meticulous craftsmanship and attention to detail. The store's staff members were not only well-informed about the chairs' features and materials, but they also provided valuable insights and recommendations. They patiently answered all my questions and guided me through the various options available, ensuring that I made an informed decision. I was particularly impressed by the store's commitment to customer satisfaction. They offered personalized assistance, helping me find the perfect chair that met both my aesthetic preferences and comfort requirements. The staff went above and beyond to make me feel valued and appreciated as a customer. Furthermore, the pricing of the chairs was fair and competitive, considering their quality and durability. The store also provided convenient delivery options, making the entire shopping experience hassle-free. In conclusion, this chair store excelled in every aspect, from their extensive selection of high-quality chairs to their outstanding customer service. I highly recommend this establishment to anyone in search of a chair that combines style, comfort, and excellent support from a team of dedicated professionals.
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December 2022 by Hye Jun Lee
Getting a chair from EChairs has really leveled up my WFH (work from home) set up. I picked out a Steelcase Leap V2 in black, and I love it so much.Alfred, Aaron, and the entire team are incredibly knowledgable and provide some of the best customer service that I've ever experienced. Alfred answers all of your questions and addresses any concerns you may have. They have a ton of amazing and affordable options. Go into the showroom if you want to test different chairs out too! I've already told all of my coworkers that they should get a chair from here.
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December 2022 by Jason Liu
Alfred was very communicative and friendly, helped me find the exact Leap V2 I wanted(was looking for a specific fabric) at a fair price. Quick and seamless experience, highly recommend echairs nyc!
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November 2022 by Laramie Reg
Had a great experience working with Alfred at E chairs. I was looking for a Steelcase Leap V2 and Echairs was the only place that's available on Saturday. None of the sellers on Steelcase's website are open on weekends.Love the Leap I bought from Echairs. Fantastic price and great quality. They had other great chair options as well, though I found the Leap to be the best for my needs. Alfred answered all my questions about the chairs he had in stock and was very friendly and helpful during my chair purchasing decision. Definitely recommend this place and giving their showroom a visit to test out some chairs before making a purchase
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November 2022 by Wesley Pan
Had an easy and pleasant experience with Alfred purchasing my office chair to work from home. He was very responsive, the chair was exactly how it was in the many pictures he provided, and was at a great price. He also followed up after the delivery with a call to check if everything was good on my end.
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August 2022 by Cesar Mu
Great people to do business with. Good selection of chairs and fantastic customer service. Thanks again Alfred and Gabriel.
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August 2022 by Sarah Chan
I picked up a new Steelcase Leap V2 chair, and had a great experience! Gabriel and Alfred were incredibly helpful in giving advice on what chairs best suited my needs. The chair was also in amazing condition when I picked it up, I didn't believe that it wasn't brand new. I highly recommend anyone who is looking for an affordable and comfortable luxury office chair to check them out!
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June 2022 by Noris Molina
Went to EChairs to try and find a good chair due to my previous two chairs giving me lower back pain. They offered fantastic customer service, allowing me to try multiple chairs in my price range. I found one that offered excellent lumbar support and provided a lot of adjustability. The chair turned out to be the Steelcase Leap V2. I was not aware at the time, but apparently this was a fantastic chair that retails for over a $1,000. Regrettably I had to return it due to my family getting a similar chair the exact same day as a birthday present. Albert the owner was completely understanding and extremely helpful. My entire interaction with this establishment was fantastic, pain free, smooth, and quick. I would definitely recommend this place to anyone looking to try a chair before they buy.
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October 2021 by Eric Gonzalo
Very cool team present at EChairs. Lots of inventory potentially available to try out and sit in. They have a wide range of options available across price ranges. Team is very helpful and are able to help deliver the furniture around the general area too! The delicious squash was extra credit.
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September 2021 by Gerard Andre
I am never unsatisfied when dealing with E Chairs… Their work is flawless, their showroom along with their inventory is beautiful and one of a kind. The staff is very helpful and they love what they do, with one of their priorities being to put the customers satisfaction first. 100% would recommend for whatever type of service you’re looking for. 5 stars.
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June 2021 by Socrates Espinal
Bought a fully loaded Aeron and a Setu from there last week. Incredible service and selection and I definitely would not have found a better deal anywhere else. They were willing to build a chair just so I could see how it looks. I honestly wouldnt go anywhere else to buy an office chair knowing they're around.
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May 2021 by Michael McGill
Fantastic service, high quality product, and unbeatable prices. There is no better place to buy office chairs in NYC.
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May 2021 by Parker Smith
Top notch customer service separates this place from the rest.
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April 2021 by John Houle
The customer service at E Chairs is truely top notch! There are few businesses in this day and age that will go as far to make sure their customers are fully satisfied. Alfred and his team went above and beyond to make sure I ended up with a quality, comfortable chair. Cannot recommend them enough!
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March 2021 by Colette Rankine
With a new work from home arrangement, I needed an office chair with improved ergonomics asap. Through echairs.com, I bought a beautiful, fully functional, and clean Aeron chair at a very reasonable price. I received my chair the next day. After two days of use, so far so great! I love my chair. With their great professionalism and prompt communication, I highly recommend echairs.com. Thanks, echairs!
