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November 2023 by Carlos Peralta
Great service. Kathy was very helpful, knowledgeable and professional. She really helped narrow down our selections. Thank You.
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November 2023 by Jeffrey Vega
The customer service here is great and Richard helped me pick the perfect product I needed, I’ll recommend him to everyone
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November 2023 by Rodriguez Family
Upon arriving at the store I was warmly welcomed by Richard who was very knowledgeable, helpful and patient with answering all of my questions. He made sure I got the right mattress for my needs and within my budget. I got my delivery promptly the next morning and I am very happy with my purchase.
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November 2023 by Joanne DiMaggio
I just now had the pleasure of dealing with Richard Harding at this location. Myself and my husband were greeted with the utmost friendliness, courtesy and respect. Five plus stars for Richard in all aspects of our purchase today. Do not hesitate to see Richard if you’re looking for a pleasurable mattress buying experience.-Joanne & Gerry Storms
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November 2023 by Ilene Lesser
I just want to say that I live in the area and I walk into mattress firm and I was greeted with such warmth . I felt immediately comfortable very peaceful , I putchased a wonderful beautyrest black mattress. Thank you for Shanela and Kathy they were very helpful. And there was a young Feller Richard as well,they were all sweetheart so I want to compliment matttress firm for having such a great team at crossbay , I had a great time enjoyed shopping
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November 2023 by Amielya Madramootoo
Quick and easy. The sales rep was very helpful with helping us find the perfect mattress that was within our budget
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October 2023 by Eunice R.
im writing to tell you that Richard Harding from mattress center in crossway was very helpful im please to say that im very happy with this young man
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September 2023 by Roz
The store rep Shanela was extremely helpful and patient. She made finding a mattress a pleasant shopping experience.
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September 2023 by Gustavo Abdu
She was so nice and stayed late to help us get what we needed thanks again kathy
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September 2023 by YOGANAND BALGOBIN
The in-store experience was excellent. Shanella and Cathy were very helpful and explained the whole process. Hats off to them
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September 2023 by Francis Pichardo
Richard was very informative and very helpful in providing me with choices and payment options. TY so much look forward for my new mattress, ?5 stars for costumer service to Richard!
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September 2023 by Afia Stuart
Katiuska was excellent and she helped me get to the bed that I loved and at the price that I loved too! She was awesome!
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August 2023 by wilmarie romero
Very pleasant environment. Shanela was helpful. She was great in helping me decide what would be best for my needs and within my budget.
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July 2023 by Stud Love
I have to be honest I was a bit weary at first but after meeting with Santosh I have to admit the man is about his business he was extremely kind and helpful we were able to get everything we needed for less than what we would have paid at a different store he went above and beyond to make sure we were fully informed and aware of all aspects of our purchase in detail. definitely money well spent ???????
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July 2023 by KATTY Mmmm
Katiuska was very patient, polite, also guided me through the process of getting a mattress. If it wasn’t for her, I wouldn’t buy it. Her customer service was amazing.
