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April 2022 by Narad Sunuwar
I am not sure where to start, The Bank Cash Counter girls gave me tantrum every time I walk in. The manager doesn't seems like he cares about the workplace. Even the banks opens util 5pm they always says come earlier even you are there at 4pm. I do work with customer and I know how to deal with customer, believe me I am not Karen. I always support the workers than customers but in this case server doesn't know how to give the service. I never write review in my life but this is the only way I can tell my frustration right now.
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December 2019 by Moonsammy Perumal
Excellent service.. Evry1 there is very courteous and professional. Clean place next to A train connects you to entire New York city.
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May 2019 by Allan Sharma
Worst bank ever! So slow and soooo boring. Plus, there is lady with glasses who I think is a Teller and she is so rude. Not a good bank!!
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January 2019 by Christopher S.
Cool bank for people that just need a bank and don't care about anything else .. people are extremely unprofessional especially the dark skin woman with glasses that is a teller. She always has a remark to say about how my money smells like cigarettes, get my self together, dirty looks etc. and over all I'm just sick of it . Sorry that I keep my checks in the car and also smoke in the car and it bothers you but you do not need to make it know and make me embarrassed .. also no need to tell a 25 year old male to get himself together .. are you my mom?! Will be pulling all my money out and switching banks in a few months. There's 2 other nice ladies that work there and I feel bad for. They deserve bigger and better then Valley National.
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January 2018 by Sandra Wiley
This location is not busy. The employees here always look bored.
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December 2017 by Gagan Singh
Tha bank staff is so rude!!!!!!!
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September 2017 by kris mohan
very unprofessional staff. Have no customer relation training. The stall needs further professional training on customer relation. They drive away customers instead of encouraging them to join. If you have a problem they encourage you to close your accounts and get out.
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August 2017 by Ashmanie Sookdeo
Literally the worst bank of all time. On the off chance that you manage to physically enter this bank considering their hours are approximately from 9am to 9:01am, the experience is guaranteed to be the worst minute of your human existence . Dealing with this bank is the most arduously frustrating part of my life . Their security is a joke and knowing they have your financial credentials in their "capable " hands should leave you feeling about as secure as a French fry at a vegan convention .
