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December 2023 by Nickolas Nickolas
Anyone know the front counter employee Alyson’s last name ?
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August 2023 by Darlene Ocque
I live on Schilling Road in Palmyra. My carrier is terrible. When I have a package the carrier just throws them on the sidewalk along with my mail. Today my mail blew in the front yard. One was my Social Security statement with all my important information on it. I called the post office directly and was told there has been several complaints about this carrier but nothing ever happens. I hope something happens because this is very poor service and I pay their salaries.
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February 2023 by rebecca Sutterby
Very nice workers.always answer my questions and very helpful.
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December 2022 by Rebeccca Clark
Scheduling pick a up with them is a real life saver! Thank you for the hard word that you guys do.
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October 2022 by rebecca clark
I just started coming here and the ladies are very nice and accommodating with all the shipping I do. I felt so bad I had to bring in maybe 100 packages one day and I didn't have the bulk scan sheets. It wasn't a problem at all! I really appreciate the work they do!
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August 2022 by Sara Hall
Thanks to the driver who was lazy and deliver my mail inside my tiny mail box instead of stopping at my door when it said DO NOT BEND. Well now my newborns sons baby’s footprint certificate is RUINED. You deserve to be fired if you can’t read or are just too lazy to do your job right.
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October 2021 by Nick Angelo
In my experience over the last few years this post office is dangerously incompetent in handling packages. I live in an apartment complex and more times than I can count over the years we have received mail belonging to other units, and packages are never delivered, we only receive pink pick up slips exclusively. Countless times have I had issues picking up my package. One day I was expecting multiple packages, but since they only provided one slip it was insisted there was only one package until I had the employee check again, sure enough everything was there, they had just failed to look or organize properly. On another day I handed off a slip, and they immediately went back to get my package, and upon going to my car and looking it over I realized it was not even mine. I went back inside immediately and they insisted I told them the wrong address, when I did not say a word but hand them the slip they wrote to me. I had never been that insulted in a post office, its almost funny. I heard them discuss having to rescan the package, what if the other customer that it belonged to was monitoring their tracking? Can you imagine the panic they may have experienced as a result of that? I can't even escape these issues at my place of work. I handle the mail sorting and often I see mail sloppily sorted with letters belonging to completely different locations within stacks. The most glaring and recent issue is that at work we got our mail and they left a huge package that did not have our address on it, it was off by one number. I called them and they insisted the package belonged here until I read the address on it, and only then did they send someone to get it. Not once have I ever disagreed with the employees and been wrong. I genuinely fear for my packages and dread when something is not coming UPS, Fedex, or even Amazon because I worry about mistakes like this. Its dangerous and sloppy and it honestly seems like they just don't care to read anything they get. Something needs to change.
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August 2021 by L Griffith
The incompetence at this office is unbelievable. I had two media-mail packages that I wanted to pay postage ahead of time for, so that I could send them from my home after writing personal letters to include inside. The woman at the desk saw the contents, a single book each. And she knew I would be mailing from home. And yet, after mailing the packages from my home, they were returned because the packages exceeded a 1/2 inch in thickness, which apparently isn’t allowed when mailing packages from home. The woman at the Palmyra Post Office, seeing my contents ahead of time, should have told me that this was a policy. Now I have to make an unnecessary trip to a post office, and the packages are being sent later than I wanted. I am so frustrated.
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June 2021 by Holy Diver
I have a sign on my front porch to leave packages in the hallway and they never follow directions. Also, they left a record that I purchased on my front porch in the sun which destroyed it.
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March 2021 by L G
The incompetence at this office is unbelievable. I had two media-mail packages that I wanted to pay postage ahead of time for, so that I could send them from my home after writing personal letters to include inside. The woman at the desk saw the contents, a single book each. And she knew I would be mailing from home. And yet, after mailing the packages from my home, they were returned because the packages exceeded a 1/2 inch in thickness, which apparently isn’t allowed when mailing packages from home. The woman at the Palmyra Post Office, seeing my contents ahead of time, should have told me that this was a policy. Now I have to make an unnecessary trip to a post office, and the packages are being sent later than I wanted. I am so frustrated.
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May 2020 by Ken Wilson
I get notifications saying my package was delivered in or at my mailbox. So I go out and check my mail and I got nothing in my mailbox.
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February 2019 by Gianni P.
From Medford but will always drive to rogue river to have the customer service I had from Teresa! Matthew also chimed in and gave us some laughs and that's a good experience to me even at a post office!
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January 2019 by T DRIT
I have not gotten several mail items when the substitute postal worker has filled in. She really needs to get her act together.
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June 2018 by Daniel K.
I've had an online business for a long time. I've shipped exclusively through USPS for many years. I used to work for the post office. I know what I'm doing. This is my post office. I am here weekly at least. Matt is super helpful and friendly. Overall this post office is really good. Haven't had any major problems. I do wish they would use the parcel lockers more. I come here to avoid the crappy super-crowded post offices in Grants Pass.
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January 2018 by Justin Friends
We never get our packages, even ones that would fit on the mail box. We coming at the Post Office and they just stand there looking at us like they don't care.
