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May 2025 by Rebecca Innocent
John H is amazing. He was very patient with my mother and I while explaining details every step of the way. I went in for an issue and left feeling relieved. Not only did he help to solve the problem, but he helped with other things as well. My mother and I greatly appreciate his top tier customer service and patience. We will definitely be visiting this branch more often. Thank you so much!
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April 2025 by Jose Ortiz
Chase is rude to anyone one that doesn't have a multi million dollar business. They don't have time for small business owners. Bad business practices
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August 2024 by Tiffany Washington
Been banking with Chase for well over ten years. Went to make a large deposit on 08/27/24 at this location and I waited at the deposit window in my car ringing bell for ten minutes. After no response I went inside to deposit with Ricardo and I stated I was waiting at the drive through and no one came to greet me or communicate anything. He carelessly brushed me off without any care or apology and stated “we were busy” the window is literally behind the tellers. Customer service and diversity within the bank staff at this location leads to poor customer service. Do yourself a favor go to another branch.
Following day after leaving the review above - I wake up and I am locked out of my account. Error reading I have no web enabled accounts? So sad! Waiting on customer service to open (photo attached of never before seen error message). Been using my app for years and never had this happen. Escalating this morning and I’m sure they can view who in the branch disabled my online banking out of retaliation due to me leaving a poor, honest review.
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July 2023 by Karen Walcott
No one answers the phone at this branch ...ever. Since when doesn't a bank answer the phone?? We're waiting for paperwork to be finished and we have to keep making the trip down there to see if it's done. It would be so much easier if we could just call and get through to ask. So frustrating!!
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June 2023 by Richard Benkov
Great friendly staff always looking to help
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August 2022 by Samantha Sergio
Fast, friendly, efficient
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June 2022 by Natalie C.
Worst bank to deal with on management level. Not talking about this branch, at all . Just when you deal with Chase Management dept. they do nothing, to resolve problem, and now I know why my friends have moved on to other banks.
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February 2022 by Matt Miceli
Staff and service is great. The wait online can be timely every so often, but when its you turn there is no rushing to do your banking. Im happy knowing I am treated with the same respect as the next person when banking here.
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June 2021 by Steve Iggy
This branch is awesome. Ever since I switched, the service is excellent!! Christian is great and always helps me out. Also, the wonderful women at the desks have always been a pleasure to work with. Always a positive experience. Thank you!
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May 2021 by Abraham Polakunnil
Atm. ?♀️
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September 2020 by Jeanne Schuhmann
Sitting at drive in since 8:30...one car ahead of me..its now 8:52am.which signs and website state they open. Employees walking around inside...finally teller at drive through arrives says, hours just changed to 9:am.. Not the first disappointment!! Running late for work againnn..Thx Chase@
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October 2019 by Joey Bonsera
Horrible customer service I've been calling since 9am and never got an answer now it's past 2 and they are closed your telling me one person can't answer the phone what a joke
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June 2019 by Melissa M.
It's only been here a couple years I think. Great location. Only 1 lane for drive thru They request ID -sometimes. But I am always doing the same transaction
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January 2019 by Brittany Edwards
Only have one teller and not much hospitality, usually a wait. Maybe try having another teller or someone to help
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September 2018 by Angela
I love to go to this branch
