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April 2024 by Rajak Bejok
Using the app here doesn't make things quicker. I ordered via the app for a large coffee. I get there and I'm waiting along with three other people who were waiting also.
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November 2023 by Z Superior
Donuts are good
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April 2023 by Colleen Zollo
I went in with all intentions of purchasing food but after using the bathroom was quickly leaving the place. There was a dirty toilet and liquid... at the base of same toilet. A worker used it right before me and clearly left it the same way. I will try again but no donut purchase that day.
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April 2023 by Donna Zabo
I had an average opinion of this place but today made it at a low. The young staff were all loopy - the cashier couldn't find buttons on the register and then couldn't figure out my change when I gave him cash. My food was ok - I feel like they omitted a few hash browns from my order and the sandwich was slightly wrong. I didn't say anything because I didn't want to get more aggravated. They tables weren't clean and there were no napkins in sight. The staff were just hanging out after I received my order and proceeded to talk about who their favorite singer was and song, etc. I was very hungry and the only reason I didn't rate them lower is because my iced coffee was made extremely fast and it helped slow by hunger down for a few. I probably won't come back to this location. Not worth the aggravation.
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February 2023 by Joe S.
So, I used to come here all the time because of convenience, it was right on my way to work, the service was never great, you would order food and they would get your order wrong all the time, by the time I realized it, I would already be at work and not bother going back to get it fixed. You would order a bagel with butter, they'd put cream cheese, and vice versa, coffee would at times be undrinkable because it tasted like it was burnt like crazy, and they would get the flavoring wrong. Staff in the morning is rude and just seems like like they'd rather be literally anywhere else, which I get, nobody likes to work, but you can at least say "You're welcome" when being thanked. I am so glad I work from home now, because I don't have a reason to come here anymore for the awful customer service, burnt coffee, wrong flavor coffee and/or wrong bagel order.
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January 2023 by Kevin M.
great customer service the food is great and the ambiance is wonderful the best dunkin' i've ever been too would recommend
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December 2022 by Mike Dunne
Staff was great. Donuts were fresh snd they had the cutest Christmas ornaments which we bought.
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November 2022 by Edy Marie
I like the way they make my coffee I come here every morning but I am going to give zero stars for the lack of customer service they have. The younger kids are always so sweet and nice it’s the older ones who are so rude !!!!!!!! And refuse to give you your free coupons from the app due to them saying “ system down” it’s happened to me several times as to one time I caught on to her and it winded up reflecting off my bill and instead of apologizing to me for the honest mistake she started arguing with me … absolutely disgusting and unacceptable
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November 2022 by Pauline Arroyo
I ordered a drink and a grilled cheese with the mobile app. When I got there, there was only one other customer in the store and I had to wait 20 minutes for my grilled cheese, even though I had ordered ahead. The employee was moving extremely slowly and was on her phone the entire time I was there.
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October 2022 by Pauline Bergman
I ordered a drink and a grilled cheese with the mobile app. When I got there, there was only one other customer in the store and I had to wait 20 minutes for my grilled cheese, even though I had ordered ahead. The employee was moving extremely slowly and was on her phone the entire time I was there.
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October 2022 by J P
Service acted like they couldn't be bothered.
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September 2022 by Waxen
I ordered a bacon egg and cheese on a croissant and they forgot the egg?. How do you forget the egg on a breakfast item it’s like making a cheeseburger and then forgetting the patty. Respectfully i would like to talk to whoever made my sandwich and ask if they are okay and if theres any problems that are causing this blatant lack of common sense.
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September 2022 by Dreadful Shipper
Omg. This location is slow. At least when I was there. Maybe it wasn't the A team? All I can say is if you can't make an espresso shot, and two coffees with half and half within 15 minutes when there is barely anyone in the store, you might want to rethink being in a business that has "run" in it's slogan.
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August 2022 by Nicole Banegas
Horrible! Staff was in another world when taking my order, they seemed lost. I asked for 2 caramel macchiatos and both coffees were almost white! barely any coffee on it. I asked for more coffee and the man gave me a dirty look and added a small drop of coffee. Terrible.
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July 2022 by Gabriela Z.
I am not one to normally write a review but my experience this morning has my blood boiling I ordered 2 boxes of donuts and box of coffee I did not get the milk and cream,sugar and cups, y try to talk to the manager but I think he didn't care about it. I'm not going to spend my money in this location anymore I'm so tired of it, that my order is always wrong, or if is not wrong they always missing my order. I spend 62 and change today
