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October 2022 by Longislandlady A.
The receipt said my cashier's name was Hope. She totally went out of her way to help me with a simple purchase of a shower hat for $5. I wanted a particular type and coldn't find it. Twice she went to look and did find it for me, even brought back a couple to chose from. I'm getting older and can't run all around the store like I used to. What a sweet lovely girl! Thank you so much!
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September 2022 by Annmarie D.
Went in to get keratin treatment for myself and my son.I also had my roots done.Over $400 between the bill and tips. We both look like we didn't wash our hair for a month. We both tried washing it figuring maybe that would help. It did not. We use sulfate free, sodium chloride free shampoo and conditioner. I know how to take care of a keratin treatment. The girl was nice, but this is the worst keratin I've ever had. Your hair is Supposed to be shiny and manageable not greasy and dirty looking. After 2 1/2 hours in the chair, another entire day trying to get in touch with the right manager, offering to send pictures of our hair. They wanted us to come back again. Neither one of us has any desire to sit back in their chair again or have them put any more chemicals in our hair. They should've offered some kind of compensation For the inconvenience. Not trying to inconvenience us even more. Nobody wants to spend three days dealing with the same issue, just want us to come back in and inconvenience us further on my sons one day off!!!!!. Needless to say we won't be back. I don't mind paying for a service if it's good. This is just not OK. I will provide the pictures here. My hair looked better before I went in there.
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September 2022 by Nicolina S.
Matt was awesome. I don't know much about make up at all . Matt was knowledgeable and extremely helpful. Everything I needed was in my hands with minutes. Thank you!!!!
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March 2022 by Dara P.
Got matched up with Marina my previous stylist moved. So happy to have been scheduled with her! She is such a sweet and professional person. She communicates beautifully and really listens. Every time I get my hair done here she makes me feel like a million bucks! So shout out to Marina for being an amazing stylist and human!
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August 2021 by Alana F.
Rude cashiers and poor customer service.
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May 2021 by Kris W.
I went to Ulta in Patchogue and was a bit overwhelmed by choices for what I needed. After browsing for a bit, Molly came to my rescue. She had good product knowledge, was informative and I found the perfect product! Thank you Molly for your help!
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March 2021 by Mike J.
Some customer service was nice and helpful for my girlfriend. But as I shopped the store alone I was followed and constantly asked what I was doing rather then how can I help. I expressed that I was just browsing the store and I work for a company that sells cosmetics. She followed me down 4 more isles after that and was within 1 foot of me as I was looking through the products. Very uncomfortable situation and hopefully the next Hispanic guy won't be followed around the store. FYI made a Yelp just for this
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August 2020 by M C.
Just love Denise - she is the best hairdresser there. I'm always thrilled with the results. The store is fine. Hard to shop there anymore with no samples due to covid but not their fault.
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March 2020 by Cassandra S.
I have never been a fan of Ulta. In the past, they have always been rude and condescending. I normally stick with Sephora. Unfortunately, or maybe fortunately, I had to give Ulta another shot when I was looking for particular items. This location has changed my opinion. The girls that were in there today were super friendly. One sales associate on the floor even made a point to come over to complement me on my hair, which impressed me. This store is well stocked, and their prices are competitive. They provide a fast checkout. I will definitely return for future purchases.
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February 2020 by Briana A.
The women are very nice.. I got rung up quickly and efficiently. They offered to look in back for some items i didnt see on floor. Great help.
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December 2019 by Victoria M.
Amazing salon! Friendly stylists and receptionist! Leanna gave me a beautiful cut and the blonde receptionist was very sweet and helpful. I will definitely return!
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October 2019 by Danielle D.
Love that Ulta started carrying MAC products. Tons of makeup brands to choose from. Also hair care and any beauty need you can think of. You can make a appointment for a make over. You need to spend $50 in products when doing so. They also have a salon in the back. I haven't personally used them.
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October 2019 by Britni M.
Caitlin does AMAZING blowouts! She gives me exactly what I wants and my hair lasts throughout the night. She is my go-to person when I need my hair blown out.
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October 2019 by Amanda C.
Danielle at the Mac counter did an AMAZING job on my makeup. She took her time to ensure my makeup looked perfect. You can tell that she genuinely loves her job and will do anything to make all of her customers happy. Loved my full face make up! Thanks Danielle!!!!
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August 2019 by Jenita P.
Danielle at the Mac counter is amazing!! I highly recommend her. I'm so glad i found a makeup artist in Patchogue :)
