Verizon, as an Authorized Retailer, offers a strong blend of Verizon's powerful services and the commitment of a local business. Customers appreciate the wide range of Verizon products and services, including various plans for individuals and families, device activations, upgrades, and international services. The store is known for competitive prices on popular phones, tablets, and accessories from brands like Apple, Samsung, Google, and more. Many reviews highlight the exceptional customer service at this location, with staff members like Baggio and Mathew receiving praise for their attentiveness and helpfulness. Customers have reported positive experiences, noting that the team is patient, quick, and efficient in addressing their needs. One customer, who drives from Queens specifically for this location, emphasized the outstanding service and how it has fostered loyalty. Even in challenging situations, such as needing assistance after closing time, the staff has gone above and beyond to help customers find solutions. Overall, this Verizon store stands out for its commitment to excellent service and customer satisfaction, making it a preferred choice for many in the area.
Although I had a really difficult experience I am giving five stars due to the incredible outstanding employee, Scott. He worked diligently for over SIX HOURS to help me resolve a multitude of issues. He is the definition of a dedicated employee. Thank you Scott!
April 2026
Without a doubt, Steve Fortune at the Patterson , NY Verizon store is the type of expert you want to deal with the public. Efficient, knowledgeable, accurate, and knows each area of your business with wireless phones. We will continue to use Steve Fortune for all future Verizon issues.
April 2026
Scott was great and he helped me and my wife. Service was outstanding
