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September 2023 by Rich Bumdrop
Excellent service
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July 2023 by Tommy Mx
My son went to this place to get his brakes fixed later came back and told me that the worker called him "lazy" for having an electric bike terrible customer service.
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June 2023 by Angel Jimenez
Purchased 2 bikes here and have my service done here staff is really helpful
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May 2023 by Aaron K
Couldn't recommend this place more. Robert is the nicest most helpful person you will meet. I bought a couple of adult bikes here during Covid. I remember everyone was marking up their bikes like 50%, but Robert was fair and sold me the bikes at retail.Now I got a used Trek bike that needed some work. I took it to trek and they assured me that everything needed to be replaced and that it will be $300.I brought the bike to Robert and he said everything works fine, just needs to be tuned. $100.I wouldn't go anywhere else to buy a bicycle or get one repaired.
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February 2023 by Keith Walters
If you miss Nyack Bicycle Outfitters then go here.Just picked up a Trek Verve 2 bike at the Pearl River Bicycle Depot. I actually stopped by a couple of other times to check out what was available. No sales pressure at all. I just shared information of what I was looking for and when I'd like to buy. He gave me options that he felt would work for me. This process started late last year (2022) and ended late February, 2023.Due to my schedule it took 2 days to get the bike even though it was ready the day I bought it. He added things from his stock and reused other things from my old bike. He also modified some items to fit my needs and gave me training on things I may need to adjust on my own. The bike and accessories were fairly priced. He even offered to either buy my old bike or refurbish it and donate it to an organization he's connected with.This experience was very much like how the Nyack Bicycle Outfitters operated. Since they closed due to retirement I was not sure of finding another place that would put my needs first. I did luck out when I found the Bicycle Depot in Pearl River.Parking can be an issue since the shop is in downtown Pearl River, but fear not he also a location in Spring Valley on Route 59 with ample parking.
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January 2023 by Robert R.
Had a bike delivered there for assembly. Went to pick it up and was quite surprised. A small shop but very well stocked and with a very helpful owner. The assembly went without a hitch and I was quite satisfied with both the assembly and the attention the owner paid to make sure it was a good fit for me. Overall I was pleasantly surprised and I will come back
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September 2022 by James cucinello
I took my bike here 2x for service. The last time was when I tried to adjust the rear derailleur and completely screwed it up . They did the adjustment in a day and the price was very fair . The technician is very amiable and knowledgeable . This will be the only place I take my bike for service and my next bike I buy will be from the Bicycle Depot in Pearl River
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July 2022 by eric knapp
My son's bicycle broke and I went to a shop in Park Ridge. They kept the bike for two weeks and told me it couldn't be fixed and I needed a new bike. I could tell they were lying and trying to upsell me. I took the bike to this shop in Pearl River and they fixed it like new in two days for $50. It's nice to see some people with honesty and integrity.
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June 2022 by Constance Oberle Geoghan
Thanks to Robert at the Bicycle Depot for saving my ride by doing a lightning fast repair on my wheel! This shop is a great resource for anyone riding at Harriman State Park. Highly recommend.
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August 2021 by Jamie M.
Owner was very pleasant and was able to get me my bike back in 24 hours! Love supporting small local businesses.
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August 2021 by Marco Forgia
Nice shop. Professional and excellent service.. Batman lovers
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July 2021 by Brian Peterson
Went on Tuesday needed a new helmet. Didn't realize it was 20 years old. Robert picked out great helmet and gloves. Always a gentleman great service. Highly recommend
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July 2021 by James Salvatore
I can’t say enough good things about this store. Extremely knowledgeable.
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May 2021 by Krupesh Sawant
Nice person, talks to point and ready to get your work done quickly. He changed tube and made me comfortable.I will recommend him...
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May 2021 by Adnan Ziaullah
Friendly and knowledgeable staff, great brands.
