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January 2024 by Gustavo P.C
Horrible experience here, they made me wait over an hour just to tell me that they couldn’t do my drug testing for my job because they didn’t have time. some other guy that also needed drug testing for job had been going 3 days in arrow and they kept telling him to come back another time. I’ve used Quest diagnostic before in different locations and never had issues but this place is horrible.
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January 2024 by April Nicole
I made an appointment but still had to wait over an hour until I decided to leave. They give you an option to wait in your car which I did because I have covid. When I was checking on my appointment status using my confirmation code after an hour, there was nothing showing in the system. They just forgot about me.
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January 2024 by WyQuasia King-Thomas
Wasn't sure what to expect when I read these reviews but I must say I had a great experience this morning! I was seen on-time and the woman that took my blood was so pleasant and friendly!
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January 2024 by Jessnoah Casey
The people working here were so slow. They were extremely overbooked and running about an hour behind on appointments.
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November 2023 by Kat Moon
Not sure about other reviewers' experiences, but I arrived at 9:00 AM and was seen at exactly 9:10 AM, which is when I had my appointment. I was just getting lab work, which was quick and got my results within 24 hours, which is pretty quick for the labs I got done. The RN that saw me was professional and friendly. I think the key is to have an appointment and go early, otherwise there may be some delays. What's nice though is that Stop and Shop is next door if you find yourself waiting for a bit... overall good experience.
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October 2023 by D Gold
Can I give less than one star. Go to the other location anywhere but here. Employee was extremely unpleasant and I felt sorry for her took no accountability she behaved like she would rather be anywhere else.
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June 2023 by Fahd S
Signed in as walk in at 10, at 11:15 was told by the lab tech that they were fully booked and weren't going to be able to see me.Their process is garbage - the system shouldn't let me sign in if they are fully booked.
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May 2023 by James Gebhard
Terrible service, almost impossible to get a human to answer the phone.
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January 2023 by Linda K
My appointment was at 10:20 today. I checked in on my phone and within a minute I was called in. Vicky was great at drawing blood. Didn't feel a thing!
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September 2022 by Robert Salisbury
I went here today to get bloodwork done. I have MS and I am getting an Ocrevus infusion next week. I got there 2:55 and I forgot my doctor’s orders. I rushed back home to go get them, I arrived 4 minutes after 3:30… THEY REFUSED TO DO THE BLOODWORK!!!Yet they had all the time to explain that they could put the paper in for me to come tomorrow at 8:00 AM. The fact that they couldn’t make an accommodation, and knowing my circumstances, what kind of business is run here?! I will never return! It would’ve taken less time to draw my blood than it took to photostat my paperwork, but that’s what they chose to do and they said see you in the morning. I had to lose time at work to make that 3:00 appointment today, and when they said see you tomorrow, I would’ve had to lose time at work tomorrow, but nobody cares. Thanks Quest Labs… FOR NOTHING!!!
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May 2022 by Rql
Very Disappoint after 25 min waiting they told me my kids can’t get done the blood test because we not wear a mask really when I ask her if they had anything for as she said not we don’t had any on hand ridicule .
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April 2022 by George Smith
MIA....."Dear Sir/ Madam, I had a 2:15pm appointment today at the Beach Shopping Center in Peekskill, NY. To my surprise when I arrived at the location, the clinic was closed. However much effort was made to ensure my arrival at the proper time which included text and phone confirmation. Plus the use of an id number required for admission. Due note that with a fraction of the same effort... patients could have been given the basic consideration of being notified of the closure. Is this a reflection of the regard you have for people using your services? "
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March 2022 by Richard K
They have one person working here and way too many patients, completely ridiculous
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February 2022 by Rose Whitters
Very pleasant experience with David and Monique! My husband was seen rather quickly and needed some blood work done. Monique only needed one shot to find his vein. We were in and out in no time and enjoyed this lovely team as they were both so congenial and pleasant! In the future, I would gladly return to this lab.
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February 2022 by Eric B.
I am reviewing quest diagnostics in peekskill New York at the beach shopping center. Contacting the center directly they immediately bounce you to their website. I think they must be having problems with their servers due to volume or poor management because it kept bouncing me to covid testing which is not what I require. My doctor called in a simple lab test and they have been unable to book an appointment for me. Very sloppy and unimpressive. Do I want them handling my lab samples? Are they reliable? Doesn't look like it's so far. Going to look for alternative labs
