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July 2023 by Lovelyasila
I'd been having some serious "hair woes" when I began making bi-weekly appointments at Rafaelina's but hair breakage has NEVER been one of them. In January of 2023 I scheduled a chemical process during which a rat tail hair comb, rather than an applicator brush, was used to apply the product - I mean, she actually combed the product from the roots. I demanded that she stop but of course it was too late for that area of my hair. Nevertheless, I continued with bi-weekly appointments but when it was time for another chemical process I explained - at length - how the the product must be applied to my hair. This time the owner decided to do my hair and as she was assessing it she expressed alarm about the extent of brakeage in one area. When I advised her that the damaged area was the result of my last chemical process at her shop she told me - an educated, professional woman of integrity - that I came to her shop "that way".What makes this so disappointing for me is that I was willing to go through the trial and error at my own expense because of the results of their patrons. I can not deny that all of the customers I saw had beautiful, healthy hair, so I thought that in time even though I am African American and not Latinx they would be willing to figure out what works for my hair because I was willing to show up consistently. Sadly, I started to feel like an inconvenience when I showed up for my bi-weekly appointments so I moved on.
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May 2023 by Nikki White
I was able to make a same day appointment and was happy to get my hair done. Until I walked in with my 2 well behaved daughters (ages 8 & 4) and was turned away at the door. Was told no children allowed.
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March 2023 by Ekaterina Zanaeva
Came in to ask to get hair color tone since it’s dull color, they said if you initially did not color hair there, “we don’t work on other hair salons done color” lol
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February 2023 by M. Ade Ng
I go no where else for hair care. The best.
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September 2022 by Amber Mottola
This is my first time here and the experience was amazing. I couldn’t believe the passion and pride these girls had!! They did my hair with real TLC. I would definitely recommend this place to people and I 100% will be coming back thank you so much.Service: Haircut
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May 2022 by Sarah Lawrenceville
I come here for a roller set and cut every few months. Love this place! My hairs mixed and they always do a wonderful job!!Service: Haircut
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February 2022 by Francesca Perez
I was very happy to find a Dominican Salon, near my house. It was my first time at Rafelina’s Beauty, it is a very clean place, they attend to me right away, I love that is by appointment so you won't be waiting for a long time, the ladies were all very attentive, asking me if everything was ok. Rachel a very nice young lady did my hair, at first I was shocked she was blow drying my hair since she looks so young. But she did an amazing job, I am very happy and satisfied with her work and the attention of the other ladies. I recommend this place to anyone and will be going back again very soon. Thanks, ladies for your services.
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December 2021 by Jalese Grays
I've come here several times before just to get a relaxer. I was satisfied with their services so I decided to try to get my hair colored. I called and booked the appointment specifically asking if they do bleach color. They said yes. I went in and because my hair is relaxed they refused to put bleach in it. Then they said it would come out with "some" color. They offered to do a strand test. Perfect! Then they asked me when was the last time I washed my hair I said about 3 weeks. Usually it's 2 weeks but I waited because I wanted to get my hair colored. They then told me my hair was too dirty and the color wouldn't STICK. I have been going to Dominican hair salons for eons and I've never heard of so many excuses not to do someone's hair. They said they didn't want any liability in case they messed it up but how are you in business doing POC hair (black & latinas) if you can't bleach hair that has been relaxed? I've literally been doing it for years elsewhere but I moved last year. Unbelievable! You can come here for a relaxer or wash and set but would not recommend much else
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November 2021 by Stephanie G.
I have been going to this salon, for a long time. I was accused of breaking a chair that was already in a horrible condition.I think that it is wrong for them to say I broke a chair.Discriminating against me.Service: Hairstyling
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June 2021 by Bernice David
They are honestly fabulous! They take their time and listen to the customer's concern. I have natural hair, and they did a wonderful job with respecting my needs.
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February 2021 by Chantia Kelley
Brought my own products. Still the lady doing my hair added some of her products smh. Really rough when combing my hair through during the wash and after. Feel like a lot of my hair was being pulled out because of it. Missed a lot of spots while washing my hair so scalp was not as clean as expected. Didn't use heat protectant on my hair when blowing. At the end my hair did look nice but not sure if I'll be returning to this place. Not completely satisfied.
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November 2020 by Mrs. M.A.S.
Rochelle finessed my hair, it was bone straight.
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October 2020 by Faith Goring-Britton
I've been going here for over 10 years. The service is great both personable and professional.
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March 2020 by Yanilsa L.
I been going to her for over 15yrs... the best and great prices too. Spending 5hrs in there is totally worth it!
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February 2020 by Safiya Linley
It was my first time going there. From my understanding it's a mother and daughter who operate the salon. They are both very talented and time efficient. I will definitely return when I'm back in the area.
