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“The staff at this UPS Store are consistently helpful, professional, and a pleasure to be with.
I especially want to recognize one young man whose name I wish I knew. He stands out. He is knowledgeable, patient, resourceful, and has an impressive ability to understand what a customer needs and find the best way to help.
I have a traumatic brain injury, and as a result I can sometimes be slow processing information or forgetful. Even with a long line of customers waiting behind me, he has never once lost patience, rushed me, or made me feel lesser than anyone else. He simply gives me the time I need and helps me get things done. That kind of respect, kindness, and understanding means more than I can articulate.
There was a customer who came in while I was there, he must have had hundreds of pounds of items of ship. He came in with a dozen or more containers. You could tell he was on overwhelm and becoming frustrated.The young man defused the situation immediately- offering the man water! Just so smart, strategic and kind!
He has a natural ability to lead. If he is not already in management, he should be. I could easily see him overseeing multiple locations as a regional manager. UPS would be wise to recognize his talent and give him opportunities to advance.
A great staff and a very well-run store.”
“I always drop off my packages here in haverstraw drop off, and Roger is absolutely the best. He is incredibly fast, efficient, and always greets everyone with a smile. He makes a quick chore the best part of my day. If you need to drop off a package, look for Roger! He is always so patient and kind. Eric is also a great worker as well and very helpful. Thanks to them they make drop offs very convenient, even when I come to drop almost 20+ packages he takes his time and treats everyone with kindness.”
“So. Large package to return via FedEx. Not many drop off locations take package larger than 55 lbs. The Mailbox Store did! Otherwise long drive to a FedEx site. And young manager in Yorktown Heights location was really cool to work with. Sorry I didn't ask his name but, he's a Yankees fan!”
“Was running late they had just closed and needed to pick up access point package that was medication they refused. My medication better be okay! I'm really upset usually no issues here but wow.
Edit: After checking with my home delivery pharmacist and the timing of the delivery they informed me picking up next day will be ok. I was super worried as medication needs to be in fridge...and we all know medication is not cheap! I will say that the guy following procedures could have been nicer instead of annoyed. I do understand you're closed but no reason to be rude.”
8:30AM - 6:30PM
337 Downing Drive, Yorktown Heights
Shipping Centers
“I was very pleased with the service and courtesy provided to me today at this location. I had multiple packages and the employees were extremely helpful. Thanks for the excellent service.”
“I can't recommend Post All enough! This isn't just a shipping store; it's a one-stop shop for all your printing and shipping needs. Pete and Julianna are incredibly friendly and accommodating, always going above and beyond to help their customers. I've had everything printed here from t-shirts to menus, banners, and even a tent featuring my business logo. If you're looking for reliable service and great products, look no further than Post All.”
2:30 - 5PM 8AM - 1PM
252 Tate Avenue, Buchanan
Shipping Centers
“I'm here to give Khalia, and this post office, a positive review after watching Ely's audit on YouTube. She's was super wonderful, accomodating, and professional. That's the kind of stuff that restores our faith in government employees. Zareh, the Postmaster was good too. God bless.”
“This place is a very central location and drop offs are easy. They don’t open until 9:30 AM so be aware if you’re trying to do any early morning shipping drop off.
They recently changed owners and while the service remains largely unchanged. The friendliness definitely leave something to be desired.
It would be nice to be greeted or even acknowledged when you walk in like it used to be. Friendliness aside, it does the job.”
7:30AM - 4:30PM
85 Ryder Road, MARYKNOLL
Shipping Centers
“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”
2:30 - 5PM 8AM - 1PM
177 Thiells Mt Ivy Road, Thiells
Shipping Centers
“This post office is great for the residents of Thiells, Garnerville & Stony Point.The service is always fast, reliable and pleasant!The workers go out of there way to please the customer.Located near a pivotal intersection, it's an very easy to access location for a post office.Thank you!”
“busy but staff are efficient and helpful so didn't wait long. they have passport photos at this location. this location has a wheelchair ramp and decent amount of handicap spaces”
“Such a neat, clean, fresh looking, cool on a hot day, friendly store. On a Sat morning, not much of a line, returned my Amazon package very easily and left. Highly recommend. ❤️”
2 - 5PM 10AM - 1PM
132 Lake Dr, Lake Peekskill
Shipping Centers
“I have never had a bad experience here. Every person who has helped me has been absolutely friendly helpful and downright nice. One of the best Post Offices I've been to.”
8:30AM - 5PM
14 Old Haverstraw Road, Congers
Shipping Centers
“Tom’s knowledge is remarkable even-non-mail related information. I appreciate his professionalism and courtesy to the community! We are lucky to have him here!”
“The post office located in West Haverstraw, NY gives exceptional customer service. The young man of Indian descent with short black hair, is dedicated, reliable, very friendly, professional, helpful and gorgeous.”
2:30 - 5PM 8AM - 1PM
130 Firefighters Memorial Drive, Fort Montgomery
Shipping Centers
“I want to express my gratitude for the exceptional service provided by Christina during my recent visit. Her warmth and professionalism made the experience truly enjoyable. Christina went above and beyond to assist me demonstrating a high level of courtesy and efficiency. It's refreshing to encounter such dedication to customer satisfaction. I commend Christina for her outstanding service during the adjustment of the highland falls joining Fort Montgomery. Thank you!”
“I'm always happy to run to Staples for needed supplies and equipment. They have a great website & app, but I have a store five minutes from home, so I don't always internet shop. The teller was very helpful connecting me to my coupon on the app. She had so much patience, which is rare these days.”
“I'm in here at least 3 or 4 times a week for business & personal needs; and I have to say, it's the only Post Office where it doesn't matter who's working. They're all very friendly and extremely helpful!”
“Maybe the most helpful, friendly, and kind employees in any USPS office. Super nice and easy to work with. The passport appointment with photo services was a breeze.”
2:30 - 5PM 9AM - 1PM
160 North Liberty Drive Ste 5, Tomkins Cove
Shipping Centers
“Nice little town post office. If you want fast service and top of the line quality this is not it but this is not what it was meant to be. This place is your local, get to know your customers, feel good type of place. Service is just how it is , slow and smooth. Love the small town feel post office.”
12:30 - 5PM 8 - 11:30AM
60 Baron De Hirsch Road, Crompond
Shipping Centers
“My family loves this USPS location. The team here are pros and very helpful. We prefer this location to the others nearby because it’s rarely busy and has a great community vibe. It’s always a pleasure coming here.”
“The Garrison NY USPS office is the best postal experience I have ever had. Rachel and the rest of the team are friendly and knowledgable. During busy times, and even during this incredibly stressful quarantine, I can always rely on the post office to help me out. They are just simply fantastic. A real plus to the Garrison community, so THANK YOU!”
“I use this post office regularly for my business for the last several years and never had any problems. I find the staff friendly, personable, hard working, and efficient. Every now and then they go beyond the call of duty for me and I appreciate it. Keep up the good work!”
“Excellent Customer Service, Always! Best Post Office in. All of Westchester and Putnam County, also the best in NYC! Been coming here for yrs. Valerie makes the Post Office. She’s the only one left. Even when there are crass,rough around the edges Supervisors, Valerie knows how to navigate it so we are valued and treated with honor ,decency and integrity.”
2:30 - 4:45PM 8:30AM - 1PM
2042 Albany Post Road Ste 3, Croton-on-Hudson
Shipping Centers
“Great little post office. Never a line and Joe is always super friendly, helpful and willing to go the extra mile for you. I had to send a package that didn't quite fit in the standard box and he took the time and effort to bend, fold and tape it all together so I could send it. Way more than he needed to do!”
“Nothing is more reliable and dependable than USPS. That is until DOGE got its grubby hands on it. What used to take three days for a package to arrive now takes five. Let’s get Elon Musk’s hands off our Postal Service. Still it beats FedEx by a mile! One of the best shipping services this country has!”
“Karina is new Post Master.Though very busy she ww helpful, efficient and kind when yet another Amazon Prime package went astray. Starting to wonder whether Amazon Prime is worth a nickel.”
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“I'm writing to highlight the exceptional service provided by Max during my recent visit. His efficiency with my child's passport application was remarkable; what I anticipated would be a long process, he completed in under three minutes. Max's professionalism, paired with his helpful and pleasant demeanor, made it an outstanding experience. He is truly a credit to your team.
Max is the Man!!!”