Stop & Shop is a neighborhood grocery store that has been serving the community for over 100 years. It offers a wide selection of products, with a focus on fresh and healthy options at good value. Customers can benefit from the GO Rewards loyalty program, which provides personalized offers and allows shoppers to earn points for gas or groceries with each purchase. The store caters to various shopping preferences, offering in-store shopping, online delivery, and same-day pickup. Despite some issues, many customers find the store always clean and appreciate the friendly staff. The deli clerk, in particular, receives praise for excellent customer service, enthusiasm, and friendliness. However, some note that the produce can be disappointing lately, with issues such as soft, spotty, or expiring fruits and vegetables, especially in online pickup orders. The online pickup service is described as needing improvement, with frequent stock issues and inexperienced staff leading to problems like missing or damaged items. The store's employees, including a standout cart attendant who is cheerful and helpful, are generally appreciated, though some customers feel the staff could benefit from more store knowledge and personality. Overall, Stop & Shop is valued for its wide assortment and community involvement, but it is working on improvements in produce quality and online shopping experience.
