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11:00 AM - 12:00 AM
881 Pelham Pkwy, Pelham
Atms
“I came in around 3 pm Thursday afternoon because I had an issue with my online savings account. There were several people ahead of me waiting to speak to a representative. We were all pretty patient. A woman, who I later realized was the branch manager, would touch base with us from time to time, to assure us that we would get assistance. AN HOUR LATER, I could stand it no longer and flagged the branch manager down, saying I've been waiting!!!! Help me!!!! She led me to her office and I explained her situation. Unfortunately, my online problem could not be resolved in person. Argh! She was empathetic and definitely a cheerleader of the Citibank brand as she asked me to please keep my business with Citibank despite my online issues. She was good.”
Atms
“You have to be on the top of the waitress to get your something and sometimes they forget and all the was a rude guy who I asked something and he will an actitud”