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December 2023 by M_ K
Worst branch ever!!
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November 2023 by Wm El
ST U PID … R U D EUNBELIEVABLE
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May 2023 by Raqib Subhan
Good Customer service. They scheduled an appointment and doesn’t even keep track of it. Another person was waiting for 2 hours. I wish there was an option for negative stars.
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February 2023 by Walter Slawinski
Excellent
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November 2022 by Staye Talbot
Workers very rude women at window inside the bank snobs!! for no reason.I will Never go over there again.I ask a worker for help she just looked me in my face, and closed the door The other worker that was answering my question was so snobby for no reason, my family member that was on phone with me asked me why is the worker so rude like that ,I just left and started praying for them????☝️
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January 2022 by Adama Tall
This is the Best Bank in New Rochelle & even in New York!!! The staff is very pleasant, polite in a comfortable atmosphere.Mr.Alvarez & Mr.Hunter helped us & gave us all the information we needed. Mr.Alvarez & Mr.Hunter are both very professional, kind, respectful, great communicators, understanding, helpful, patient, knowledgeable & skilled in their field, work fast & efficiently!!! Mr.Alvarez also gave a detail explanation..The line flows going fast, in & out! We had such a great experience!!!
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January 2020 by Ray Elvey
One teller working while all other employees congregate in little groups around the bank. This is the norm. Long lines and no leadership. Avoid this branch if possible.
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December 2019 by michael E
Banking on a Saturday is a disaster. 1 teller and a line out the door. Manager should have more tellers on busy days.
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February 2019 by H Smith
Great courteous staff , never too busy and very attentive .
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August 2018 by David Hayes
Like every Bank of America location, it is cold and lifeless. It's feel like a chore to walk in the door. Only gave 2 stars because I feel bad for the people that work there.
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October 2017 by robert dobson
Not satisfied at all. The personal was knowledgeable about much of nothing as far as banking
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July 2017 by Kendall Moses
Convenient atm and nice employees
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April 2016 by Kaitlin Clemente
If you are looking to make a transaction on a Saturday (when they have business hours working people can get to) block out a solid 45 minutes for it. 2 tellers, line out the door. People trying to withdrawal 1000s of dollars or send money with wrong routing numbers. Teller needed an override code, but the two people with the codes were helping others. Waiting area was chaos. 2 people working for appointments to open accounts or whatever. One poor pregnant woman running around trying to help safety deposit box clients and get someone a temp card. The GM of this branch needs to staff better on Saturdays. Absolutely wild. Customer service was good though, I admittedly screwed up my deposit slip and she helped out without a problem. Just needs some bodies, man!
