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February 2024 by ProScotty
They have the new princess peach game in stock, will pick up soon
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January 2024 by Armany “Dog Tagsz” Trillionsz
no pickup and called for a straight 15 minutes to no answer and when I left the store 5 minutes ago they were just playing video games and laughing it up with there feet kicked up. Like omfg I’m taking photos next time
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November 2023 by Wayne Richards
Sales person was very friendly and knowledgeable.
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October 2023 by TRIBS27
Open until 2100 ? Went at 6:41 and they have a signed said they be back at 7 ? ? Where they went ?
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August 2023 by the padilla family #1
Compared to my past experiences here the employees are now way better they look and act like they enjoy working there great experience
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June 2023 by Jasmine V.
Horrible horrible ! Came here 3x to trade in a phone first time the guys tells me this whole story how he's not allowed bc he was scammed etc. then a few days later came back (called in advance to make sure someone who was authorized was there to do the transaction), got there and one of my phones wasn't charged, he said he basically couldn't charge it bc it could be fraud -what? I've done this b4 and charging a dead phone has never been a problem. So complying , i return to work charge the phone and return them he says the system isn't working . I don't know who's doing the hiring or trading but you must do better- the communication isn't there! He should've told me in the beginning it wasn't working (he was able to plug in one of the phones that was charged the 1st time) I took time out of my day 3x to come here and nothing was accomplished, why offer a service if you cannot complete it !
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May 2023 by Alex Lonzo
Great customer service! Very welcoming and clean space. Prices of the games are very reasonable and they have discounts on PS4 & 5 games!
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May 2023 by Michael Ruiz
Joe was acting like an a**hole, he had bad attitude with me and was talking over me. I loved this GameStop but now I don’t feel like ever returning to this gamestop because of joe.
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April 2023 by John Hayda
I have always enjoyed GameStop. This review is more about the service than the actual store. My wife and I stopped in today and were immediately greeted by the associate Joe. Through the whole process of purchasing a game system, games and accessories, Joe was incredible. He was super informative, helpful, kind, and the most accommodating person I have ever met. Truly, this associate should be the bar set for any business. Every question I asked was followed by a detailed response and/or with research right in front of me. You can tell he enjoys his position and assisting customers. Shopping for video games is always enjoyable no matter the experience, but I’m still blown away how beyond Joe went to help me find the perfect set up. I will tell you that if I moved across the country, I would fly back to GameStop in Pelham just to buy a video game from Joe. Hopefully this review reaches Joe and his employer and they both see how appreciated he is.
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April 2023 by Jame Lopez
Bought a refurbished ps5 from GameStop. They sold me a defective system. Didn’t realize it until after 7 days, the system started overheating and shutting down after about 1-2 hours of gameplay. The first two times it happened I thought it might have something to do with the outlet it was plugged in. Nope. They obviously didn’t correctly test the ps5. Not to mention the hdmi cable keeps losing connection to my monitor and tv. GameStop truly is the worst.
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April 2023 by Johan Polanco
Guy there didn’t let me return a unopened switch console because he couldn’t tell if it was opened or not I told them he can check it out but he flat out just said no we couldn’t do it
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March 2023 by Rey J.
Called to inquire if an item can be exchanged at any GameStop. Another location sold me the wrong copy and I wanted to exchange it but they closed for an hour for lunch maybe...?Dude from this location answers mouth breathing hard sounds like Napoleon dynamite says I would return to the store that sold you the wrong copy because of their numbers..their numbers huh bud? No one team one dream?
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March 2023 by John H
I have always enjoyed GameStop. This review is more about the service than the actual store. My wife and I stopped in today and were immediately greeted by the associate Joe. Through the whole process of purchasing a game system, games and accessories, Joe was incredible. He was super informative, helpful, kind, and the most accommodating person I have ever met. Truly, this associate should be the bar set for any business. Every question I asked was followed by a detailed response and/or with research right in front of me. You can tell he enjoys his position and assisting customers. Shopping for video games is always enjoyable no matter the experience, but I’m still blown away how beyond Joe went to help me find the perfect set up. I will tell you that if I moved across the country, I would fly back to GameStop in Pelham just to buy a video game from Joe. Hopefully this review reaches Joe and his employer and they both see how appreciated he is.
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March 2023 by John H.
I have always enjoyed GameStop. This review is more about the service than the actual store. My wife and I stopped in today and were immediately greeted by the associate Joe. Through the whole process of purchasing a game system, games and accessories, Joe was incredible. He was super informative, helpful, kind, and the most accommodating person I have ever met. Truly, this associate should be the bar set for any business. Every question I asked was followed by a detailed response and/or with research right in front of me. You can tell he enjoys his position and assisting customers. Shopping for video games is always enjoyable no matter the experience, but I'm still blown away how beyond Joe went to help me find the perfect set up. I will tell you that if I moved across the country, I would fly back to GameStop in Pelham just to buy a video game from Joe. Hopefully this review reaches Joe and his employer and they both see how appreciated he is.
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December 2022 by Berto
1 worker only ,dislocation need to update their inventory games that show available online are not even in stockWorker didn’t even bother to check neither.
