Klein Pharmacy is a highly regarded neighborhood pharmacy in Pelham, known for its genuine care and friendly service. Customers appreciate the respectful and kind treatment they receive from the pharmacists and staff. Unlike larger chains like CVS or Walgreens, Klein Pharmacy takes the time to explain prescriptions and potential side effects, ensuring clients feel informed and comfortable. The pharmacy has a good selection of essentials and even features a charming toy section for children. Many loyal customers have relied on Klein Pharmacy for years, citing excellent customer service and a willingness to help with prescription issues. One notable instance involved a pharmacist delivering a prescription directly to a customer’s mailbox when they couldn't make it to the pharmacy before closing. While some reviews mention a negative experience with a cashier, the overall sentiment highlights the supportive and helpful nature of the staff. Despite potentially higher prices than big chains, many customers choose Klein Pharmacy for its personal touch and commitment to customer care, making it a gem in the community.
Excellent pharmacy, Pharmacist and pharmaceutical assistant, however the part time cashier receptionist is surly , rude, condescending, argumentative, and oblivious. An excellent pharmacy like Klein should have a rational and amiable cashier, not an apparently mot someone uncomfortable with other societal groups, (figure... read full comment
May 2026
EDIT: Updating my review to 3 stars.
The majority of the staff is great except one person who really is not kind or helpful in the slightest. Ruins the experience, especially as someone who wants to support local business over big box Pharmacies.
December 2025
I have been using Klein Pharmacy for more than 20years and they know you personally which I like. If there's a problem with a prescription, they explain and will give you an approximate time when the prescription is ready. They are wonderful
