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December 2023 by Cora Wilson
Store in process of relocating no advertisement walls are just about bare. A waste of my gas and time. I thought Michael was a reputable store very unprofessional behavior
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December 2023 by Gloria Ehrlich
I really enjoy crafting, it is great to express ypur self.
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November 2023 by Just me Livin
Best place to get all my artsy things! Love this store!!!
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October 2023 by Andy Lebron
Had a poster matted by a staff member and she did an excellent job. This place has some nice holiday decor. I’ll def be coming back
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October 2023 by jose quinones
Good store, great positive employee attitudes however hard to find a employee for help
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July 2023 by D.B.
The staff was fantastic and the store was clean. It's one of my favorite Michael's to go to.
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July 2023 by Deanna
Pretty good place to pick up yarn, just be careful when you go some days they're completely empty on yarn
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July 2023 by Denise
The staff was fantastic and the store was clean. It's one of my favorite Michael's to go to.
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May 2023 by zeebia samuel
Nice yarn and nice outcomes
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May 2023 by PinkStar94
Great store location. However, they always seem to be out of stock every time I visit. Their Birthday section was whipped out smh. Same for their mini picture frames section. And their staff doesn’t appear to want to be bothered. There aren’t many on the floor to begin with.
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April 2023 by JC Calderon
My brother works for CDL DELIVERY, I was there att Dock and will was 1hour and 30 min waiting to someone to come and open door dock. NO BOODY. I walk to the front of store. 7 workers whit the manager doing nothing. The terrible Manager talk me to bring a 40-40 FULL TRAILER TO THE FRONT OF THE STORE. Are your ignorant? Is impossible I can have an accident. NEED TO BE RESPECTFUL TO ALL DELIVERYS DRIVER, WILL HAVE FAMILY TO SUPPORT. AND OTHER PEOPLE TIME and VALUE IS INPORTANT.
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April 2023 by Tom Oconnor
Just had some matting done for a picture frame from Karen at the Pelham store, she was so awesome and helpful!! Karen did a wonderful job and if you need anything having to do with picture frames or matting go see Karen!!!
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March 2023 by sha mula
So I came to michaels on Valentine’s Day trying to do something special for spouse I went there 3 times to make my own strawberry chocolate dip sweet tooth fairy definitely don’t recommend the chocolate is good but the melting and keeping it melting horrible the instructions sucks but why would you need instructions to melt chocolate just horrible they had a deal buy 3 get one free I didn’t Notice till I brought my last bag I kept messing up the chocolate so I ask being that I brought 3 bags which I was currently purchasing my last bag do I get one free I think she misunderstood my questions took her a long time to respond I repeated the question and than added or do I have to purchase 3 at once and get one free she responded yes …I said okay no problem than I proceed to purchase my items using cash she scan my 10 dollar bill through the machine the machine is not always accurate not only that it was a customer in front of me using cash I did not see her scan her money okay no problem maybe cause I’m young I won’t say African American cause she was African American as well so she than proceed to say “SIS” you playing with me im going to try again than the machine showed red I felt like I was being picked at I worked very hard for my money if my money was so fake why I went next door to 5below purchase an item with the same 10 dollar bill and their machine worked Michaels need new workers that know how to handle customers and have customers service she could of said their machine was messed up or tried another machine she used that one twice and that was it but im a frequent shopper their which I will no longer be I will take my service else where as far as her hope she don’t run into the wrong customer “SIS”
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February 2023 by Borges Cienfuegos
Terrible company with even worse business practices and management.Buyer beware on framing: NY AG had to sue Michaels for their framing practices as they always run sales. They had to redo their framing sales practices several times but the bottom line is that it is overpriced and deceptive.
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February 2023 by SweetPeach 4eva
Cool place to go to for almost all your art and craft needs,but the staff isn't too knowledgeable on the items but they are nice
