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September 2024 by LaRose Parris
Successful Vision is, hands down, the best optometrist's office in southern Westchester county and one of the best in the entire tri-state area. I've worn glasses since I was 4 years old; contacts since I was 15; and lived in all 5 boroughs of New York City, in addition to living in Long Island and Mount Vernon. Altogether, that's over 5 decades of wearing corrective lenses and being treated by more than 15 different eye doctors. In all those years I've never met more conscientious, compassionate, and devoted optometrists than Frank and Mary DePaolo. From the moment you walk in, you're greeted with friendly smiles and warm, welcoming conversation about your vision needs. Frank and Mary take the time to treat EVERY customer like their most valued customer -- even though I'm sure they have hundreds of faithful clients. In addition to getting a thorough contact lens exam, the DePaolo's spent time showing me a wide selection of fashionable frames. They are so committed to providing specialized and individualized customer service that I felt like their top priority. But guess what? They provided that same level of care to every other customer in the store that day! So if you've been looking for quality optometrical care, stop by Successful Vision. I guarantee you'll leave a happy customer!
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April 2024 by Benjamin Rael
Great service, will be back for sunglasses.
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March 2024 by Paul Semenza
Top notch service across the board. Frank and staff are very friendly and helpful. I wouldn't go anywhere else!!!
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January 2024 by george mendez
The best! No words to describe my gratitude!
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November 2023 by Sam S
I was on my way to a wedding, and unfortunately misplaced my last contact lens. Fortunately, however, I was near Successful Vision, which I located on Google, and had my prescription available. Frank could not have been nicer and more helpful. I was promptly able to get emergency backup lenses and head to the wedding to see (literally, clearly see!) my good friend get married! I cannot recommend Frank and Successful Vision enough. Thank you so much for your help!
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November 2023 by RobHondaShadow99
Frank went above and beyond customer service wise…. Bye bye cohens optical and hello to a friendly neighborhood owned private business. You have much more 1 on 1 personal attention with a detail to your glasses I have never received anywhere else
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November 2023 by Jay Zam
Very professional and awesome to deal with - whole family is very happy with Frank!
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September 2023 by B A
From beginning to the end of my appointment, Frank was awesome! The first pair of glasses he handed me to try was instant love at first sight. Dr. Betances was kind, and communicative!
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July 2023 by M F
Frank is a fresh of air, he trully embodies a good and authentic human being. This is a person you really want to cross path in your lifetime. He provides excellent and humble treatment to every person that walks through his door, and for that alone, I am willing to do business with him and even though my vision plan don't have them in their network. He he also impacts you on his teachings about his craft. I feel strongly that every breathing being on this planet should have a Frank in their life. You're an awesome guy.In addition, his wife Mary(Marie) is nice and friendly , they make a good team for their business.I appreciate you both.
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January 2023 by Adam E.
Writing this review even though I've not purchased anything (yet). Once in a while you run across someone who clearly enjoys their craft. This is Frank. I went in just to see about having my old frames adjusted. Frank not only made my two old pair of glasses feel new, he showed me newer options and explained why they'd be better for me. Other customers came in and he greeted them by name and remembered them. Great guy who seems to know and enjoy his line of work!
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October 2022 by b ye
BEST Eyeglass store EVER!! GREAT customer service! Great information and details provides in each visit! I have been a customer for over 5 years. I have followed them from Manhattan! All my family goes to see frank! Even my complicated mother lol ...
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October 2022 by Jessica Castellano
BEST Eyeglass store EVER!! GREAT customer service! Great information and details provides in each visit! I have been a customer for over 5 years. I have followed them from Manhattan! All my family goes to see frank! Even my complicated mother lol ...
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September 2022 by Jaime J.
M my elderly parents have just moved to Pelham and spent an hour and a half with Frank to order my dad glasses. Frank has been absolutely lovely helping them work through all of their needs, they are thrilled with the product and service. I called today to find out when the glasses would be ready and Frank answered before opening hours and his customer service impressed me as well. Support this local small business!
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June 2022 by Kassie M.
I can not speak highly enough about Frank at Successful Vision. I have been going to him for several years and would never go anywhere else! Not only does he have a great variety of frames but he is so skilled in cutting lenses perfectly. I have worn glasses (with a strong astigmatism) for 35 years and he is the first person to cut the lenses in such a way that that don't look super thick and most importantly I can see perfectly clear. He has also been very helpful with contact lenses as well. Highly recommend all around!
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May 2022 by Maria De Lourdes Booker
Frank, the owner of Successful Vision is a phenomenal professional on what he does. The quality of service that he provided to my husband and I was second to none, he was very informative and understanding, always ensuring that our customized glasses were the ideal fit and to our liking. We love that our glasses are of excellent quality and affordability. Thank you Frank for taking care of us. Diamond & Maria Booker.
