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January 2024 by wayne slaughter
The staff is very knowledgeable and helpful.not your typical smoke shop. The atmosphere is calming and relaxing. Highly recommend.
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November 2023 by Jeffrey Crandall
The Salesman was super nice and informative. The store is very neat and clean. I really like that they have a lot of products. The only thing I think they can improve is, have more flower products to choose from. Other than that, the place is great.
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November 2023 by Carrie Caulfield
I adore Arcadia! The staff is incredibly knowledgeable, friendly and kind… even the 4 legged employee!!! Great product with consistent results. Also the cookies and brownies are yummy. This is my go to joint for cannabis and other feel goodies.
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November 2023 by Timmy Turner
The 2 brothers who helped at the Penfield location were very patient and knowledgeable. We appreciate the good service
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October 2023 by Kristen Forman
Every time I visit this place it is such a wonderful experience! I’m more of a kratom user and they have been so helpful in educating me while trying to get the proper product for me! They are super passionate and educated about every item they sell! I highly recommend them to everyone out there! I’m
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September 2023 by Brianna James
Rocco was very knowledgeable in the information he provided me. He had a calm personality and answered all of my questions with ease. I started coming to Acadia during Canal Days and honestly, I don’t think I will be going anywhere else for my weed. They have always told me the pros and cons of what I’m looking at, making tasteful recommendations based on what is best for you, and all around being helpful with the experience. Smoke shops < Acadia, I promise you’ll never go back to a smoke shop after buying something from them.
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September 2023 by Sori Strife
Rocco’s always been super helpful and remembers us each time we come in (even at different locations!) and always has great recommendations and deals! We love coming here and highly recommend it to any of our friends whenever they’re looking for a place.
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September 2023 by Kelly Bailey
Each location from East Ridge to Victor has been by far the best experience I've had in any retail atmosphere.
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September 2023 by Jack Gaudioso
First time I've been there and the customer service was excellent and extremely helpful.I would highly recommend this store for others
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May 2023 by Nyx Duque
Amazing service but the quality of flower left me not wanting to return. I made purchases of both mid shelf and the higher shelf stuff only to be disappointed in both. The edibles I purchased were also extremely weak, at 30mg a piece, I was barely even fazed by them after eating 3 of the 5 pieces. Again I will say the customer service was top notch, I can't remember the exact person's name but they were extremely nice.
