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January 2024 by Carol Byron
Clerks, friendly & hopeful.
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December 2023 by Lauren Franklin
my mom came here to pick out fabrics for a memory board for my brothers funeral services. the lady who was cutting/helping with the fabric was awful! my mom doesn’t know much about fabric and she’s never had to make a memory board for a service so she was obviously asking questions, and this lady was short and disrespectful after every single question and was no help at all. be kinder you never know what someone is going through!
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December 2023 by Linda Murray
Ok but never have what I need to go in for .
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July 2023 by Cat Atomic
The staff are so friendly and helpful. I was able to find an employee easily. The store has a good selection of outdoor vinyl fabric too.
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May 2023 by Ruth DuMont
It's a great place to get fabric and craft supplies. The people who work there are always helpful and nice to deal with.
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May 2023 by Steve R.
Pretty well organized and labeled to find stuff. Even though there were some confusing product upgrades this time, I'm always able to find what I need.
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May 2023 by L Tes
Called regarding product availability. Very helpful and knowledgeable staff.
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March 2023 by jennifer leonard
It was like time traveling but also well stocked
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February 2023 by Gregg Starks
Virtually no employees working the floor. Cashier knew absolutely nothing about sewing or materials.
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January 2023 by Renee Smith
Great collection of fabrics. Less variety of other crafts since smaller store
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December 2022 by Mary Skeele
The poor cashier was so busy, the only one, when there were multiple other employees standing around
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September 2022 by Judith Cook
I really like the smaller Joann stores, the Penfield one is great. Clean, organized store. Friendly staff. A good experience.
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September 2022 by Charles
Super helpful and knowledgeable staff! Great customer service!
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August 2022 by Max Hotkowski
Smaller than most of the rest of the chain. Feels a little tighter, feels like some of the non-fabric crafts I have less options and less stock. Other than that it's just as good as any other Joann's.
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August 2022 by Mary Lou Bell Padgett
The store was well-stocked and neat. The cashier was very pleasant.
