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March 2024 by Patrick Redd
Eat here often and always love it.
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March 2024 by Joan Downey
Very positive experience. The woman who served the food was awesome and extremely considerate and explained all the options. Customer Service is her strength!Wheelchair accessibility: I think your establishment needs buttons to help people in wheelchairs or people who are not very strong to be able to open the doors. The doors also slam shut so they may need to be re-calibrated.
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March 2024 by Nick Wahal
Hands down the most disappointing food/place that I have been in a long time. Almost inedible. I went to try the new Birria on a bowl. The rice is hard beyond belief to the point that I couldn’t even eat it. The Birria, well what I had based on the almost nonexistent amount that they put on the bowl, was subpar at best. The employees looked mad to be there and couldn’t have been less friendly. It’s like they hated that they were there. On top of that, it cost over $13 for an awful bowl of hard rice and cheese and lettuce. I didn’t even mention Birria there because I only had maybe two bites that had any on it. Absolutely pathetic and horrible. Do not waste your time and money here. Just go to Chipotle from the start. I’m going there right now to get this awful food erased from my taste buds and memory. The owners of this location should be embarrassed and ashamed of how awful this was. I will never go back here and I would advise everyone to avoid this place from the start.
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March 2024 by Lauren Stell
Food was fresh and hot! Very generous portions for the price. Good selection of soda options. Comfortable seating and clean atmosphere. Will be back.
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March 2024 by mike calleri
Resturant was clean, the service was outstanding, food was very good....great salsa!
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January 2024 by Gail Snyder
The manager was very rude! Yelling at her employees in Front of customers! I asked for a bag of chips to go and she gave us a little tiny bag of chips! I'm like What is this? She said that's was the bag to go. I'm like no it's not I have been here several times. You get a bigger bag of chips! I'm like whatever We will not be coming back here at Webster,NY location. She does not deserve to be a manager how she's treating her employees and customers!
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January 2024 by David Lyle
Place could be so much better all
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December 2023 by Chris Weiner
Great staff, great food, made sure I was taken care
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December 2023 by Rov Lynn
Harry and Cody did great customer service.Give them a raise ?Vegetarian options: Nqhh
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November 2023 by Terk
Make sure to check your take out orders. They try to short on different items. Last six times of picking up it's either a smaller size queso, no chips, or a bowl missing half the ingredients.
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November 2023 by Julianna
It was obvious the staff was short and I just wanted to compliment the two employees that were present for trying and doing their best. great service great food! I know it’s hard times guys!
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November 2023 by Tony C.
I wish I could do less than one star. Not only did they serve me an abomination of a stack but the management also proceeded to all make their own food and eat it in the back in front of the door while one team member was left to cash me out and handle the line that gathered. It's obvious no one in this store cares even a little bit. Simply no reason to ever go here.
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October 2023 by Zack K.
My favorite place to eat. Whenever Zack is working, he is so friendly and fast. Great place to grab lunch.
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October 2023 by christine v
I was disgusted one girl taking order cooking putting food together she was literally shopping it together putting on a show was just disgusting
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October 2023 by Bridget Marsh
There was a time, not long ago, that my family and I wouldn't even step foot in the Penfield Moe's location because the restaurant was filthy dirty, food was not fresh, and the staff was unpleasant, but in recent months, the Penfield location has made drastic improvements. The restaurant is much cleaner, the food is fresh and usually well stocked and the staff members are very friendly and personable. This is our new favorite location and we now come here regularly. If you have been to Penfield Moe's in the past and were disappointed, I highly recommend you come back now and try them again because they are MUCH, MUCH better than they were. Great location now with great staff!
