-
November 2023 by Valinda
Lab Tech- You could tell the lab tech didn't really want to be there. I'm a hard stick since I get my blood work every 3 -6 months so trying to avoid an unnecessary poke I explained nicely she would have a better chance in certain spots, she rolled her eyes and gave a big sigh. She even seemed annoyed when I asked where the bathroom was. The lady at the Front desk was friendly and helpful though.
-
November 2023 by Julianna F
Always quick to get me in and get it done. I have been going every couple of days.
-
September 2023 by Nancy M
It was the easiest lab work experience I’ve had to date. I used the QR code in the parking lot to check in, was called within about 5 minutes to come inside, then barely felt the blood draw.
-
September 2023 by Patricia G
The Panorama Lab is my go-to lab! The receptionist is welcoming and helpful. My phlebotomist was pleasant, gentle, quick, and she drew my blood completely painlessly. Kudos ladies, and many thanks!
-
August 2023 by Bruce I
Perfect lab experience. Check in was very efficient. I waited about 15 mins and in for my blood work. My tech said little pinch and it was done.I hate blood draws. If all were like today, would not bother me at all.
-
August 2023 by Amy J
I was really impressed with this lab and had the best experience. The staff was very friendly and very efficient. I was in and out very quickly, even with an almost full waiting room. This is now my preferred lab and I will continue to recommend this lab to others. Thank you!
-
August 2023 by Pro-Tech Appliance
I was there about 2:20 people sitting at the desk.. sign on door CLOSED?Haven't been there in awhile.. same experience as before.. Don't waste your time.. Lots of rude reviews anyway..
-
July 2023 by JoeyGx2
The 2 girls were short staffed and I still got in and out. They were professional and didn't even notice when taking the blood. Super job thank you!
-
May 2023 by Alex willyoung
Hands down best lab you could possibly go to for blood draws. Best staff ever! I know the girls pretty well considering I come every week, I have never ever been bruised or poked more than once. They're absolutely excellent at what they do and I WILL NOT EVER go anywhere else. To the rude people stating basically how dare these poor girls need to eat, they're lunch time is provided by the U of R they don't set their own lunch time. You're the rude one for showing up and expecting they cut their lunch short because you showed up 2 minutes before they close.
-
April 2023 by Vanessa Acheatel
So rude. I came in at 11:55 am. I was given an attitude by the staff about the fact that they closed in two minutes. Followed by big sighs. Like I was completely inconveniencing them. Already going through so much health wise, that is the last thing I needed. We should all receive positive support.
-
February 2023 by Lauren Walravens
I usually dread going to the lab..like anybody else would. I think no matter where you go, it’s always better to go first thing in the AM. I waited 5 minutes, and the phlebotomist actually listened to me when I asked her to draw from my hand instead of arm. Everywhere else I’ve gone, they don’t listen and still use my arm and eventually have to go to my hand. I was happy I didn’t even have to argue with this woman and she validated that I know my body best. Super quick and easy! Definitely going back there for my lab work!
-
February 2023 by breebreecakes
A is for Asa and Asa is AMAZING. quick, painless and out in under 8 minutes. Unreal how good she is at what she does.
-
November 2022 by Mary Carpenter
This lab in Penfield was fantastic from the check in process to having my blood drawn. The person who checked me in, Asa, also drew my blood. Asa was warm, friendly and very professional. When I walked in at 10:30 to sign in, I did not even have to sit down because I was sent immediately to the exam room and was done in a matter of no more than 5 minutes. Asa also explained what each test was for in detail. There was no wait, no pain and overall a very pleasant experience. The staff at this lab is wonderful and made the whole process a pleasure. If you go right when they open at 8:00, you will wait. The smart thing to do is go a little bit later when it isn't crowded.
-
November 2022 by Jerry T
Jennifer did a great job! Very pleasant.
-
May 2022 by Edward Ozimek
Absolutely the worst experience I've ever had getting my blood drawn. I felt like a human pincushion. Seemed to be no concern for the patient = extremely slow and agonizing. Where do they get these people?
