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January 2024 by Chad Rogers
This location is great! The staff is great! They clearly enjoy doing what they do. And it shows. I make the trip to this location which is about 20 miles one way just because of the service I get here.
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January 2024 by Marashall Chaplin
They have really great teamwork at this location. Been coming for years any they have always but very professional,knowledgeable, quick and friendly.
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November 2023 by Luigi Iacchetta
Awesome quick service. Employees were all kind, calm, and attentive to the vehicle. The manager Jomar was very informative and taught me something new about my vehicle. He also recommended things I wouldn’t have thought to ask about on my own. 10/10 will be back!
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September 2023 by Steven Wolk
Stopped by for an oil change based on the good reviews. This is was my first time not going to the dealer after several oil changes. They can't even get me in their system before another guy states he SNAPPED the bolt on the skid plate. I could hear the air wrench and he clearly over torqued. They would not fix it or give me the broken bolt. This vehicle has never seen salt so his excuse of rust was wrong. Upon leaving they put on my invoice I brought the car in that way. COMPLETELY DISHONEST!!Service: Oil change
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August 2023 by Meredith Janmey
Really prompt and knowledgeable service. These guys don't force random services on you - they take the time to explain everything in a way that's easy to understand.
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August 2023 by Trei Alexander
DO NOT GO HERE! Everyone who works here is an idiot. I went for a headlight replacement and one of the idiots that work there lost the retainer clip and I had to drive around the whole city to find one specifically made for my car. The manager kept screaming at me because of their mistake, as I waited for 2 hours for a 3 minute job. Do not go here, nobody is over the age of 30 and you can tell they hired just ANYBODY!
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July 2023 by MegaWarrior II
The manager was so good to me, he let me know about the online coupons, sold me only what I needed, and made great conversation.
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July 2023 by Michael Phillips
These employees seem happy and they work well together which translates to a great customer experience. They are honest about what your car needs, they will tell you about issues they see but they will not pressure you to buy. For someone like me, that makes me far more likely to get more of the frill services or have them replace my air filters, wipers, etc., and I'm happy to give them the business because they earned it rather than pushed it. They will answer questions thoroughly, even my stupid ones. I am just today getting my transmission fluid replaced, my oil changed, and a tire rotation. They had a little trouble with the cap which made it take a little longer than expected but they kept me updated.
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July 2023 by Bryce Spencer
I have been to many car shops over the years and I can honestly say that the service I have gotten at Valvoline is the best I’ve ever gotten. Colby, Andrew, Landon and Emily were very professional, explained what they were doing, how much it would cost and made my two young boys feel like they were involved. I highly recommend this location
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July 2023 by Naja Anderson
These guys are AWESOME!!! i wont go anywhere else. they are always so pleasant and friendly and also actually know what they are doing!! Plus the manager Colby is the true definition of what a great leader should be. When a manager leads by good example...the team synchronizes and follows and the end results are always marvelous!!!!
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May 2023 by Kristine Northrup
I’ve been going to this Valvoline for several years for the convenience & location. I went there today for the first oil change with my new car… I had a GREAT experience per usual! Colby & the team were very informative & great to work with. I appreciate the time taken to check my AC filter (& replacing it) too! I already notice an improvement! ????
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May 2023 by Joan Downey
Andre and his team at Valvoline in Penfield are amazing and explain everything clearly and expertly to help you figure out issues with your car and suggest a plan.
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May 2023 by Q P
I went to this Valvoline location a few days ago. I had to wait about 20 minutes to get in, but I was in and out in about 15 once I got in the bay. The guys were nice and efficient and straightforward. I would definitely come here again.
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May 2023 by Rick White
In a time where it seems difficult to get good service, this Valvoline is a continual standout. I have been here many times and every time I go the techs are not only professional and efficient but they are friendly and informative. I am absolutely impressed with the service at this location.
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May 2023 by Naomi Hintenach
Staff are excellent here, would recommend this place if you're in a pinch for an oil change and want to ensure quality. The prices are a little unfortunate though even with coupons so I would call ahead so you know what you’re in for.Service: Oil change
