“My experience was with the Auburn office. The customer service is horrible! I have been a customer for 20 years & now leaving! Their lack of service caused us to run out of propane twice over those years. I have been trying to settle my account for 3 months without any luck & that caused our 2nd outage. I have never been treated so terribly especially for a 20 year customer. Do NOT let them be your provider!!!”
9AM - 4:30PM
2381 NY-14A, Penn Yan
“Hometowne Energy. The service is great. They come and service our tanks on a regular basis without a service call request. Not all their fault but not 5 stars because of cost. Fuel costs are crazy.”