TOPS Friendly Markets is a popular supermarket chain known for its variety and customer service. Shoppers have praised the staff for their helpfulness, particularly highlighting a cashier who opened a new lane to assist a family with a baby. The store offers a wide selection of merchandise, including organic and gluten-free options, fresh baked goods, and local favorites like Niagara Chocolate bars. Prices are generally fair, with notable sales that can rival competitors like Walmart and Aldi. While some customers noted that the store could be better organized and that the parking lot is small and tight, overall, the shopping experience is positive. Customers appreciate the convenience of the membership card for discounts and the helpfulness of the staff, who are committed to ensuring a pleasant shopping experience. Whether needing snacks late at night or searching for specific items, shoppers often find what they need at TOPS, making it a great choice for grocery shopping in the area.