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June 2023 by Nadine Neurohr
Beautiful store with a nice variety of choices.Store owner was extremely helpful and professional.
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September 2022 by James Thompson
This review is for Family Furniture in Perry, New York. This store consists of three levels and is well stocked with a wide variety of household furnishings. We started out looking for two Flexsteel recliners to furnish our new home. After testing multiple chairs for comfort and receiving information on warranties, we selected a Flexsteel for me and an Ashley for my wife. We are extremely happy with our purchases. Nichole was very patient and spent a lot of time helping us. When we concluded our business, we thanked her again and her response was simple yet often forgotten: “I try to treat people the way I want to be treated.”. I really wish more people would embrace this philosophy.
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May 2022 by Stephanie Fernandez
I can't rave enough about Perry Family Furniture! Their furniture is beautiful and excellent quality. We love the furniture we purchased and received a good deal during "No Tax Week." The staff was pleasant, incredibly helpful, and exceedingly patient (they exchanged a lampshade for me 3 times). They will be my first stop next time I need something.
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April 2022 by Russ Johnson
My wife and I go here for everything. We even buy things we didn't know we wanted. Lol. Great place, great people and always great products.
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May 2021 by kelly hasenauer
Courteous service, quality products, but high price range.
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April 2021 by Michelle Lynn Freeman
Nice experience from the start to end ?
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April 2021 by Michelle Frederick Freeman
Nice experience from the start to end
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March 2021 by Amirs Sittu
What can I say about this place??? Well to start, the furniture is awesome!!! Very sturdy and very beautiful! I purchased a sectional sofa, dining room set with sideboard,king size bed with adjustable headrest by remote control. Everything is as good as the day we got it! My old black lab loves to get on the couch and scratch as if she's outside digging in the garden, of course she pulled a few threads up and now a small hole in the cushion is happening. I called them and asked if I could buy a replacement cushion cover for the sofa lounger and they said yes! The price was only $49.00!!! I've had all these pieces for a little over 7 years and I couldn't be happier with the way they held up. If you want beautiful furniture and a good price,this is one place to consider! Oh,the customer service is top notch, she literally put up with me for a couple of hours!
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March 2021 by Candice Bianchi
I am new to the area, & believe in purchasing locally. I decided to try Family Furniture in Perry. I was so impressed with the Customer Service I received from Nicole, Tara, & Laree & quality of the furniture, I have placed another order. Highly recommend .
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February 2021 by Molly Gold
My son who has lived in the Perry New York area for the past six years has bought many pieces of furniture from family furniture. He has been happy and satisfied with his purchases. He more recently went to buy a mattress and decided after he bought it that he wanted to upgrade and save his money for that purpose. Tara The sales woman was professional, understanding and was all about customer satisfaction. Nicole the manager who we knew from previous experience with her was also very understanding and refunded my sons money with absolutely no hassle! Great customer service all around
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February 2021 by Kelly Zanghi
I ordered a beautiful new bedroom set back on August 12th, 2020. I got a new bed including headboard, footboard, bed rails, box spring, new mattress, dresser with a mirror, chest dresser and two nightstands. I understood with Covid that it would delay shipping. I got half of my order back in November which included my two dressers, mattress, and due to some manufacturing issues they gave me a loaner box spring which was nice. I always had to call to find out the status of the rest of my order, the one dresser had marks on it from the manufacturers, and nobody seemed to be on the same page. I am just getting my full order delivered today after 5 months. The furniture is absolutely beautiful but the customer care during this entire process has been almost nonexistent. I feel as though when you buy locally you should get weekly to biweekly updates on the status of your order because originally they told me it would be 6-8 weeks and it was 5 months. Overall, I love the furniture I ordered but I will not be using Perry’s Family Furniture again.
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January 2021 by kevin wright
Great prices!
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September 2020 by Jane Muscato O'Dell
Love this store! The people are so friendly and helpful. The selections and prices are the lowest in the area. The store is beautifully decorated.
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July 2020 by Casey Connelly Wolcott
Purchased a lift chair for my Mom today, love living in a small town and shopping local. Everyone was so kind and very patient. The chair was priced right and the store looks amazing! Would recommend!
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March 2020 by Lisa Colegrove Evans
Absolutely love my new oversized chair and ottoman!! The comfort, the color and even the accent pillows are the bomb!! Thank you Nicole for leading me to it! The couches that we just happened upon are a perfect fit also!! Thank you also to the two strapping young men that delivered in such a timely manner. Shop Family Furniture, highly recommend, you won't be sorry!!
