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September 2024 by Brooke Bradt
Terrible customer service! Condescending, arrogant attitude. We weren’t even mad when we drove an hour to jump only to find out it was cancelled due to weather, but had a problem when we were blamed for giving them incorrect contact information despite having a print out of all our correct information. Not even, an “I’m sorry.” After that experience, I’m glad we never jumped with one of those guys on my our backs. Updated post based on their response- I can’t wait to post a copy of my confirmation since you are claiming it was a fake booking. PS- my “Karen” contacted you several days before the jump to let you know he had covid. Contacting BBB.
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July 2024 by Beata Warchol
My boyfriend and I came here for our 2nd tandem jump and everyone was absolutely fantastic. I scheduled day-of/last minute but was given nothing but great service. Tim, our instructor, was super nice and went through everything with us step by step (and also laughed at our bad jokes, thanks Tim!). The rest of the crew was also very helpful and friendly (shoutout to Dan, JC, and Sue). They even waited out the windy, cloudy weather for us so that we can have a safe jump. Great experience, 10/10. I would definitely recommend them and I will be back myself next time I'm in the area.
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July 2024 by Beata W.
My boyfriend and I came here for our 2nd tandem jump and everyone was absolutely fantastic. I scheduled day-of/last minute but was given nothing but great service. Tim, our instructor, was super nice and went through everything with us step by step (and also laughed at our bad jokes, thanks Tim!). The rest of the crew was also very helpful and friendly (shoutout to Dan, JC, and Sue). They even waited out the windy, cloudy weather for us so that we can have a safe jump. Great experience, 10/10. I would definitely recommend them and I will be back myself next time I'm in the area.
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June 2024 by Mu Lah Hser
This was my first time skydiving and I had a really good experience at Rochester Skydiving.
They have restrooms if needed. The instructor was very thorough and kind. He went over the procedure and expectations before getting on the plane so there was no confusion. He did a demo and we all took turn doing it. I felt prepared & safe. I bought the video package & my video came out well. Would do it again!
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June 2024 by Mu Hser
This was my first time skydiving and I had a really good experience at Rochester Skydiving.
They have restrooms if needed. The instructor was very thorough and kind. He went over the procedure and expectations before getting on the plane so there was no confusion. He did a demo and we all took turn doing it. I felt prepared & safe. I bought the video package & my video came out well. Would do it again!
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November 2023 by Je Suis
Awesome experience! Special Thanks to our instructors Tim and Tom!
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September 2023 by Tyler Brant
Fantastic experience on my first skydive with this group.
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July 2023 by dutch steffen
Do you have to schedule a appointment to go? And how many people can you bring?
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June 2023 by Carrie Tracy
I loved my first ever skydiving experience with Rochester Skydivers! The whole process was very smooth and I felt like I was in the hands of a very experienced crew. Definitely go for it!!
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June 2023 by Roberto Andino
Highly recommended! Everyone should jump here at least once!
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January 2023 by tammy lagowski
10/10 for sure. This place was great. The staff was very accommodating and answered all my questions. At first I was disappointed they rescheduled 3 times due to weather it was worth the wait for sure. The views over Letchworth and over silver lake were absolutely stunning to say the least. People there made everyone around them comfortable and at ease.
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January 2023 by Amber Serena
Amazing experience! I never base my first experience somewhere off one or two bad reviews. So my advice is not to dig too deep and just do it! Everything was safe, everything was explained, and everything was absolutely fine!! I jumped with Thomas as my training instructor and he made it so much fun- he let me hold the parachute toggles once we were floating back down to earth. Pretty insane experience and I think I might just do it again. Cheers!
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January 2023 by Bodhi Wilkins
I started jumping at Rochester Skydivers back in September ‘21 when I decided to get my skydiving license. The atmosphere is very friendly and relaxed and the staff makes an incredible effort to continue sending planes up both on time and safely. All the regulars here are great people and are very enthusiastic about this sport. 10/10 dropzone, I highly recommend bringing a couple friends and checking it out!
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January 2023 by Nick Salvemini
Rochester Skydivers has a fantastic safety track record and all the instructors there are dedicated to providing a safe and fun experience to everyone that comes in their door. Working through the student process to get my A license has been incredible at Rochester Skydivers: they prioritize safety while still providing an excellent experience for everyone interested. They treat their neighbors with respect and bring an incredible service to the community. Having the opportunity to Skydive over Letchworth State Park and see it from high up in the sky is an indescribable experience that I feel everyone interested should have. I hope that many others will be able to have the same great experience there that I have.
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January 2023 by Tyler
10/10 drop zone and is professionally and safely run. There is always availability to jump between the multiple planes, instructors, and plentiful rental equipment. I have been able to find tandem instructors, AFF instructors, and coach instructors whenever needed. On top of this all, the drop zone manager Colton Brown, is very professional, cute, and well certified.
