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March 2024 by jns m
The travel plaza was bright and clean when we walked in. There was a nice selection of places to eat; a very nice arrangement of eateries and small shops. It is a smaller travel plaza with a very comfortable feeling. The tables, floor and restroom were all clean and well maintained. The restroom had soap dispensers, water and a hand dryer.at each sink area. Very clean and sanitized.
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February 2024 by Daniel Quick
PARKING AREA WAS CLEAN WELL KEEP UP COFFEE WAS FRESH
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February 2024 by Corin Oley
3.39 for a 20 oz diet coke ?
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February 2024 by Nelly DM
The entrance is good when you are driving a trailer ?, it has a variety of things and food, clean bathroom, clean place, good parking spaces, Diesel gasoline ⛽️What I didn't like was the attitude of the people who work, they made me feel bad ?. But well, I quickly bought something to eat and drink right there, I left quickly and got in the car to leave. I hope everyone has a better stay here.
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February 2024 by Robert Ludlam
These newly remodeled "Service Areas" are tiny, tiny, tiny! Foot traffic was incredibly cramped with barely enough hallway width leading into the bathrooms. I could not but think that this could not be ADA Compliant!NYS has done travellers a grave disservice in allowing these cramped shoe box sized areas on the NYS Thruway!
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February 2024 by Adrian Wagner
TEAR IT DOWN AND BRING BACK THE OLD ONE!Everything about this “renovation” was a downgrade. The old building had beautiful architecture and was more spacious, the new one is horrifyingly ugly, looks like a heap of cargo crates, and is noticeably more compact. My guess is that the new one is cheaper to maintain; that is the only reason I can fathom why they did this. Also the Shake Shack is overpriced and the food will give you indigestion.
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February 2024 by Carol Thompson, EA
New Plaza. Easy access. Bathrooms are small. Guessing it will have long lines on weekends.
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January 2024 by Brown Robb
Not enough bathrooms when it busy. Hard to get in and out of the building the walkway inside is too narrow. Shake Shack burger was great,
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January 2024 by William Thomas
Rest area
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January 2024 by Bridgett V
Upgrades are nice other than they took away a ton of seating.. most likely will be a wait at the food places but that's normal
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January 2024 by Wayne Welshans
The new plazas are really small and very expensive. Definitely get off the highway and find something else
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January 2024 by Anthony Haag
Bathrooms were okay some of the dryers for hands didn’t work
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January 2024 by K. Carr
I would love to meet the person/people who redesigned this rest area because I would bet anything that they have never traveled with children...or maybe ever traveled anywhere in general. The design is absolutely absurd and grossly impractical/inefficient. They sacrificed a crapload of much-needed seating to make this look ultra modern - and it looks really nice, i'll admit - but isn't the point of a rest area to...have an opportunity to rest? Kind of hard to do when there's maybe 10 tables at best. There's a very large amount of seating outdoors, but anyone who lives in NY knows that seating is only useable maybe 4 months out of the year. Any other time of year, you're out of luck if you want to sit down and eat your food, especially on a busy holiday weekend. Traveling with small kids sucks in many ways, but it sucks extra when there is literally no where to sit them down to eat.The bathrooms were very clean, but again, they sacrificed a ridiculous amount of space - it is extremely cramped and as others have noted, I can't imagine how a person in a wheelchair could navigate the narrow pathways in the bathroom. I had the pleasure of utilizing a changing table that was placed out in the open, in between the only 4 sinks in the women's bathroom. Women kept apologizing as they walked behind me because it was next to impossible for them not to bump into me - that's how little space there was between the changing table and wall across from the sinks.All of the staff that we interacted with were friendly and everything was very clean, so at least there's that. Still, we will never stop here again because of how inconvenient the entire setup is. What a misuse of funding...
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January 2024 by Jeanne Chu
Shake Shack! ❤️ Starbucks. Clean restroom. I'm set.
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January 2024 by Richard Thorpe
Clean,food
