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“The nicest staff ever! We had to send in a passport application for my son and the team were so incredibly helpful and polite and just all around nice people. The best post office in the area!”
“Recently I was expecting a package that was out for delivery, but never arrived. When I called at 4:45 shortly before they closed, the staff was so helpful. They were able to locate the missing package and personally delivered it to my house by 5:15. I was impressed with the kindness of the staff member and commitment to making sure we received the package in a timely manner.”
“I have never had an issue with this this post office. They’ve always treated me with respect and they were courteous as well professional. Even when I’ve had a huge amount of packages shipped there. I’ve never had an issue with my mail either. They also are very personable, but have very strict guidelines by the federal government. If you have a zip code to look up it takes two seconds of your time to look it up! thank you for doing what you do!”
“Always friendly and super kind since the first time I walked in there. Love everyone here, they are like family and it’s always spotless and clean too! Amazing staff!”
“Fantastic post office , friendly staff with no bs. Just maybe have a few minutes to give yourself this isn’t a convenient store or a fast food drive thru. ??❤️!!!”
“The most welcoming place in Vernon. We've had to pickup most of our packages here over the last year. Of all the lovely places we frequent in town, I have always felt most welcome here! Worked in customer service my whole life so I must shoutout the wonderful service I've received here without fail. Thank you”
“The woman at the front desk always greet you with a smile, and are constantly some of the friendliest people you'll meet!! Never seem to have a bad day!
Great customer service like this makes such a difference and always turns a simple errand into a positive, happy experience.”
“Personally, I’ve been treated good each of my visits here so I can’t account for some of these terrible experiences others have been presented to. The office clerks always greet with a friendly smile while answering all of my questions and concerns. My local mail carrier(s) always bring my packages to my doorstep with a smile whenever I’m present. So sorry for those of you with horrible past experiences but maybe the place is better now and some of those issues have hopefully been addressed.”
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“The reviews on here must be extremely outdated. This location absolutely is 5 stars. In every single one of my post office experiences, (especially moving from NJ), all have been borderline identical going to the DMV, absolute miserable people and couldn’t be bothered. Pine Island post office completely blew my mind. The whole entire staff is the most friendly, personable, genuine people, that actually make it a pleasure to go in there. I especially love when I walk in to Roberto at the front desk. There is never a day he is not smiling. What really did it for me, that I had to go on here and post a review, I came in with the wrong box to mail my return. Roberto went out of his way to help me get my label off, and box everything in the proper box, (which was an old one laying around that he GAVE me to use), so that I was still able to mail my return without leaving. If I went anywhere else they would have told me to kick rocks and come back with it fixed for them to take. I really love this location! They are hands down the best!!!”