Regain Physical Therapy provides excellent physical therapy in a very caring and pleasant environment. The experience is the polar opposite of places that phone it in, offering instead knowledgeable, expert, and one-on-one care. The therapists are phenomenal, patient, kind, and low key. They spend time explaining each exercise for range of motion, strengthening, or balance. They listen to your needs, determine goals together, and provide the moves, manipulations, and motivation for full recovery. The staff is absolutely amazing, helpful, upbeat, kind, and professional. The owners run the practice with smooth sailing, creating an inviting and considerate place. For anyone looking to regain quality of life after procedures like a knee replacement, this is a wonderful and highly recommended place for an outstanding physical therapy experience.
Working with Natalie was great. She communicates well and knows how hard to push you.
April 2026
Very friendly atmosphere. My therapist, Julia, is excellent. She explains the benefit of each exercise and checks that the desired result is achieved. She is very encouraging even though my progress is slow. The ‘homework’ is well explained in an email or printout with diagrams. I highly recommend Regain Physical Therapy.
March 2026
Had PT at Regain PT in Pittsford after a recent hip replacement. Kristen Prohaska was the PT and did an outstanding job not just recommending exercises but taking the time to explain what each exercise was designed to do and how each would help. Could not be happier with the experience. Highly recommend Kristen and Regain... read full comment