-
January 2024 by SANDEEP KUMAR
Dishonest people. Told me $120 price on the phone for changing the brakes and when I reached they told me $200 an hour. And they offered to use their parts n offered to give $150 rate. Total price was coming more than $650 plus taxes which is higher than OEM workshop price. Don’t recommend this place to anyone
-
January 2024 by Spencer Brown
Best little service shop in the whole city!
-
November 2023 by Aaron Wagner
Excellent customer service and very friendly
-
January 2023 by Olga Selioutski
Fast and efficient. Friendly staff. Super professional service.
-
October 2022 by Alan Cutler PhD
I live in NH and am in Pittsford periodically to visit relatives. On at least 3 occasions, a "check engine" light has come on during my drives. I 'discovered' Sutherland on one of my visits and now go to them exclusively if my BMW needs repairs during my trips rather than taking it to a local dealership . They are very courteous, friendly, and professional, their work is prompt and first rate, and their prices are very fair. I would recommend them highly!Services: Auto engine diagnostic
-
July 2022 by Anthony LoFrisco Jr
I had a great experience at this super well-run auto repair and used car dealership. They sold me an excellent used car for a very fair price. I've had it for almost two years now and haven't had a single problem. I would definitely buy from them again.
-
April 2022 by Peter Bruu
Very professional. Very reliable. Very honest and trustworthy.
-
February 2022 by Heidi Northrop
My inspection and oil change was completed within a couple of hours at the most after I dropped off my car in the early a.m. I was shocked when he said it was finished and it cost under 100$.
-
June 2021 by William Simons
Good service and diagnostics. Reasonable prices. Friendly staff.
-
April 2021 by F Grab
I gave the car for repairs, it was done badly, audi and bmw, they do not know how to repair. I do not advise
-
March 2020 by Stephen Salai
Honest and Good work. Prices are fair and the people are fantastic.
-
December 2019 by A Kuryla
Kind service staff
-
December 2019 by Ruelas Logistics LLC
Under pay their transporters to provide you a cheaper price
-
November 2019 by Marissa N.
They came through in a pinch, I wish I could remember the name of the gentleman that traveled out to Buffalo and flatbedded the car back to Rochester. He was very professional, knowledgeable, friendly and did a great job. I'd highly recommend these folks.
-
June 2019 by Samer Tarchichi
Top notch service, A+++, extremely expensive but good service isn't cheap and hard to come by, the guys and gals are extremely knowledgeable as well.
