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October 2024 by Jan Mitson
Absolutely amazing hotel. Loved every minute of my stay there.
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October 2024 by Hina Javed
Absolutely loved our stay in this hidden gem. The staff was so accommodating. Specially cause we had a little toddler with us.
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October 2024 by Matt Wknd
Nicest hotel in Rochester and the area is also the nicest
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September 2024 by Lyle Caouette
Always a pleasure to stay at the Del Monte. I have had the chance to stay for the last couple years. Does not disappoint.
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September 2024 by Jamie Wibbenmeyer
This property is all about location, right on the canal. Rooms are fine, nothing special. No pool or hot tub. Spa services quite expensive. Restaurant at hotel served an excellent breakfast.
Walkability: Several restaurants nearby as well as great dairy for ice cream. The hotel does have a shuttle that will take you to places nearby as well as the airport.
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September 2024 by jon son
Walkability: Most of tourists activities and shops walking distance
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August 2024 by Theresa St. John
This was a very nice property, with a fabulous restaurant and spa on the premises. We stayed two nights while visiting the Rochester area. Lodge has beautiful conference rooms, community spaces, really lovely place. Would love to go back again.
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June 2024 by Elaine Torres
Good one that I will return to.
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March 2024 by Jonathan Scott
I stay here regularly because it’s the best place in the Rochester area, which is a bit of a hotel desert. Very nice staff. Good service. Pretty village. Overall it’s the cheap construction and mechanicals that disappoint. AC/heat is loud in the rooms. Really loud. Like vibrate the bed, get no sleep without earplugs, and “can this be legal in a bedroom” loud. And in every room too. It’s shameful. Rooms have 8 lights yet are too dimly lit to get ready in the morning. Go figure. I have to iron in the bathroom to see what I’m doing. One of my colleagues brings a headlamp so he can pack his bag. Windows are cheap so it’s uncomfortably cold to sit at the desk in winter. The floors in the ground floor rooms are always cold, probably because they’re uninsulated concrete on dirt. The place has potential but it needs a renovation.
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March 2024 by Tom Byron
Air Con Units are clunky and loud,The room I was in didn't have a central/ ceiling light...Other than that the rooms are well tidy and clean with a nice vibe, slippers towels coffee etc being provided to guests with day to day cleaning as standard.The staff are always smiling and really helpful, amenities are top notch as well,Good place to stay in minding the minor annoyances but it's location(canal) and spa + of course the Dairy across the road make it well worth it.
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February 2024 by Pascal Sellner
Very accommodating. Addressed our special needs. Front desk staff very helpful. Room is super clean with all the amenities we need.
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February 2024 by Kevyn Chau
This is a clean and upscale hotel. The rooms were new and I was especially happy to find slippers provided. The only knock against it is the loud HVAC system, which others have mentioned.The location is also within walking distance of Fattoush and Pittsford Farms Dairy, both of which I highly recommend visiting, for dinner and dessert, respectively.I was a secondary guest on the reservation but my Platinum status was still recognized and we were given complimentary breakfast. This was much appreciated.Overall, a great stay in the Rochester area.
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January 2024 by Scott Johnson
Beautiful hotel, recently remodeled. Very comfortable rooms. Located along the Erie Canal near a number of unique shops. Several spa services available
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January 2024 by Dane Essler
Enjoyed Christmas at their restaurant. Thank you.Food & drinks: Food was great.
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December 2023 by Syed S Mehdi
Placed in the city of Pittsford this lodge is so quaint. It's in a prime location just by the canal, walking distance, to restaurants and entertainment. It had a SPA and sauna. I had a great stay here and recommend anyone visiting to stay here.Rooms: Rooms were comfy and cozy. Had the lodge feeling without being an actual lodge!
